Customer Questions and Answers for Main Bearing Assembly (Washer) by Whirlpool

Hello Steve. It sounds like the hub and seal kit R9900552 is bad and will need to be replaced on the unit.

Hello Steve, The bearing for this model is incorporated into the gearcase W11454741.

Hello Anthony. We will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

Jimmy John, The leak is from the tub bearing / seal assembly R9900457 not the bearing. But the leaking water has probably flushed the lubricant out of the bearing and it will also need to be replaced, it will get noisy after a few loads of laundry.

Bill, Here is a link for videos for working on a direct drive whirlpool unit such as yours. http://www.youtube.com/watch?v=5EYyMxxea8E&playnext=1&list=PL8DB48F83E381D062&feature=results_main

Hello Carlos, The bearing, outer tub seal and tub are sold as an assembly W10772618 for a reason. You see, if the bearing isn't installed exactly straight, the spinner support shaft rides at an angle which destroys the tub seal in just a few loads. When the seal is destroyed, the detergent water leak from the wash tub goes directly into the spin bearing. This washes the lubrication out of the bearing, causing it to fail pre-maturely. The manufacturer uses a special "jig" at the factory to properly install the bearing and seal assemblies into the outer tub to prevent this from occurring. When the design first came out, the bearing and seal were available individually. Trained technicians in the field had such a high failure rate that the tub assembly with the seal and bearings pre-installed was made the only way to get the parts. I don't know of any way to get the bearing only for this reason since the individual parts have been eliminated from availability by the manufacturer.

Hello Ediie. This pump is attached to motor and does not pump out first. Look for clogs and if none is found replace the pump 27001233 on the unit.

Hello John, The instruction sheet reads as follows: 1. Remove Toe Panel with a 5/16” nut driver. Loosen bottom screws far enough to tip bottom of panel out and away from washer. Remove 2 screws holding Front Panel to Cabinet. Tip Front Panel bottom away from Cabinet and remove. Remove two screws holding Top assembly to Cabinet. Carefully Lift Top Assembly, and prop in an open position. 2. Remove fabric softener dispenser by unsnapping from agitator. Remove agitator by one of two ways. 1. (Auger style agitators) Loosen bolt in agitator and remove by sliding straight up output shaft of transmission. 2.(Flex vane agitators) Remove flex vane agitator by placing hands under agitator lip and pull upward. If agitator is difficult to remove, use two agitator removal hooks, No. 254P4P under bottom edge of agitator. Remove drive bell by pulling upward. If drive bell is difficult to remove, use agitator hooks. 3. Remove six tub springs from lower lip of outer tub using spring hook tool 289P4. Remove counter balance spring located in the rear of the washer. 4. Unsnap and remove Outer Tub Cover. 5. Remove O-Ring from transmission output shaft. During reassembly, be sure to install new O-Ring (25-7941) provided with kit. 6. Use spanner wrench (35-2968) and seal tool (22002898) to remove seal nut. 7. Remove inner tub bolts and inner tub. 8. Remove lint filter. 9. Remove washtub hub with Maytag spanner tool 22038313. Turn spanner counterclockwise to remove. It may be necessary to lock transmission from turning. Attach clamp or Visegrip® tool to transmission only as shown. Transmission will stop rotating when clamp contacts tub support. 10. Disconnect tub drain hose from outer tub. 11. Remove bolts from motor assembly and drop motor down to base. Disconnect wire harness from motor tap. 12. Remove drive belt from transmission pulley. 13. Remove pressure hose from pressure bulb on outer tub. 14. Lift outer tub and transmission assembly out of washer cabinet. Turn outer tub and transmission assembly upside-down on protective padding. 15. Remove screws holding leg support to outer tub. Separate transmission assembly from outer tub. 16. Remove seal and bearing using the brake removal tool 12002012 with included 3” PVC end cap. 17. Coat new triple lip seal with petroleum jelly. 18. Apply center seal grease (056016) to Seal Nut before installing. 19. Use 3M800 on the outside diameter of the Tub Bearing as shown. 20. Install new bearing using Brake/Bearing tool 12002012, large washers and PVC end cap. Important: Use large washers to prevent damage to bearing. 21. Confirm the lower bearing which is located in the Milk Stool has not been damaged from a water leak (Bearing #40004001). 22. Reassemble washer. FOR AN ILLUSTRATED COPY PLEASE PROVIDE AN E-MAIL ADDRESS.

Hello Eddie. You need to order and replace the bearing and seal kit R9900457 in the unit.

Chipper, There's a lot involved in repalcing the main tub bearing. We're sending you as much information as possible, and you'll have a better idea of what's involved. Thanks