Customer Questions and Answers for Evaporator Motor by Whirlpool

Tadd M, The fan in the freezer is the evaporator fan, which sounds like it works normally. The refrigerator is designed to operate in a conditioned air space, not in a hot garage. The water on top of the refrigerator section and the frost accumulating in the freezer sounds like an air leak. Check the door gaskets for proper seal and move the unit to a conditioned air space.

Bill, You will want to pull the rear panel in the upper section and check to see if there is a frost pattern. If there is no frost pattern then this will be a sealed system issue and will require service.

Wiesel, Thanks for the question!!! The most common issue in your scenario is a bad thermistor W10316760. This can be tested for resistance. Your tech sheet would have a list of resistances for measurements at a range of temperatures.

Tim, The control board W11443921 would be the most likely cause if there is a defrost issue going on with the unit. Also check to make sure that the evaporator fan motor is working which could also be the issue.

Hello Tim, access the freezer evaporator coil and check for a no defrost condition. Manually defrost it as needed, reassemble the section and check if it reoccurs in about a week, if so replace the adaptive defrost control [W11176898].

Mark, the manufacturer-recommended fan motor for the model provided would be part number WP2315539.

David, Thanks for the question!!! If just the shaft has pulled then the part is broken and will need to be replaced.

Bonilla, Typically the fan on this unit will turn clockwise.

Hello Curt, this may be 2 different problems, the compressors and fan motors are on the same circuit, check if there is 120v to the fan motors when the compressor is running, if not then there is an internal wiring problem, if there is 120v to the fans then both fans have failed. As far as the ice build-up only on the top right of evap coil, yes that indicates a sealed systm problem, usually a leak.

Hello Bonnie, If the new fan motor is the same as the old one you can certainly use the old fan blade, (fan motor shaft has to be the same diameter so the fan blade cannot move on the new motor shaft).