Customer Questions and Answers for Evaporator Motor by Whirlpool

Hello Jeff, I'm sorry but the manufacturer does not provide enough information to say if these parts are interchangeable or not. From the appearance of the two parts, they are the same voltage and appear to mount the same but you cannot tell if they rotate in the same direction or not. This would be the primary concern in addition to the parts RPM, which would also affect the units' operating temperature. Thank you for your patience and understanding in this matter.

Jeff, You have 2 return air ducts in the unit and an air channel in the freezer on the back wall. You will want to make sure that both of these are not blocked with ice or anything

Pat, While it is very possible that the fan motor could be weak, it is not likely going to be the issue in this case. You will want to remove the rear wall in the freezer and check the return air ducts for being blocked. Once the wall is remove there will be 3 holes in the floor in front of the evaporator. The 2 outer ones are the return air ducts. Make sure that they are clear and not blocked. If these check ok then also check the tower in the freezer to ensure that there is not ice blockage in the tower as this could be the other issue that is occurring. Make sure that when food is being put into the freezer that is it not getting pushed all the way up against the tower as this can cause moisture build up in the tower and cause it to freeze.

Shelby, This sounds like it would be a possible defrost issue. You will want to remove the rear wall of the freezer and check for impacted evaporator coil. The coil would possibly be iced up causing improper air flow. If it is then test the defrost thermostat and defrost heater for continuity. If these check ok then the control board would be the issue.

Hello Rob. The drain is clogged. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html

Hello Jay. Yes, you will need to replace the fan motor in the unit.

Hello Al. Yes, based on the information you provided, it sounds like the evaporator motor is bad and will need to be replaced on the unit.

Jon, Yes if the evaporator fan motor is not coming on by itself then you will want to replace the fan motor WP2315539.

Hello Danny. You need to check and see if the evaporator in the freezer is frozen over. If so, you may have a defrost issue causing the probelm with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Gary. Test for power to the fan motor. If there is power there, and the motor does not run, replace the fan motor WP2315539. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html