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Customer Questions and Answers for Drain Pump Motor Assembly (Impeller Included) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18072120
Manufacturer Part Number: WPW10757216

This Drain Pump Motor Assembly replaces the washer's drain pump motor and impeller so the machine can move water out during drain and spin cycles. Restores proper draining and reduces standing water in the tub. What it does:

  • Pumps water from the tub during drain and spin cycles to help clear wash water.
  • Replaces a failed or noisy pump motor that hums but won't drain.
  • Stops or reduces standing water and slow-drain symptoms.
  • Helps address leaks or visible damage at the pump housing or impeller.
What's included: One motor and impeller assembly. Install notes:
  • Disconnect power and turn off water supply before starting any repair.
  • Remove the washer access panel and drain remaining water from the tub before replacing the pump.
  • Note wiring and hose locations during removal; reconnect hoses and electrical plug securely.

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Questions & Answers

For Whirlpool Drain Pump Motor Assembly (Impeller Included) (Part Number: OEM18072120)

1 Answer

Hello Abel. If you can see the water, the unit is either clogged or the pump is bad.

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Mike G for Model Number Whirlpool DU1345XTVQ4

During the last cleaning cycle of our dishwasher, the normal cleaning sounds were abruptly replaced by a loud constant buzz, like something that was moving may have locked up. When opening the door, everything looked normal inside. We shut the door, cancelled the cycle, and waited for everything to drain out (no unusual noises). I have taken everything apart and found no blockages, nothing broken, or any other obvious problems. Looking at the wiring diagram, it says that the wash pump motor has a run winding (3-7 ohms) and an aux. winding (6-10 ohms). Removing the wash pump motor connector, I saw 3 blades (2 silver in color, each w/rounded ends and one gold in color w/a square end). The resistance between the 2 silver blades is 6.2 ohms. Gold blade to either silver blade is open, so I figured bingo-I lost one of the 2 windings, bad motor. Now that I have the motor fully removed, it looks like the gold colored blade is just a ground. If so, how do I check the 2nd winding (to verify this is a bad motor) with just 2 blades? The shaft does turn easily, with no bearing noise or end play. The 23.5 uF (+/- 5%) capacitor tests in spec. at 22.6 uF. The dishwasher is 25 months old and is probably used 6-8x a week. The drain pump motor shows as 15-19 ohms on the electrical drawing, I measure it at 19-21 and it also turns easy for a 1/4 turn and then is noticeably harder to turn the next 1/4 turn and keeps alternating between easy and hard a quarter revolution at a time. A little weird, but wasn't this motor used (without the noise) to remove the water in the bottom of the tub when the cycle was cancelled?

1 Answer

Hello Mike. It does sound like you lost the winding. You will need to order and replace the motor in the unit.

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1 Answer

Hello Tom. You can test for power coming to the motor. If there is power there, and the motor does not run, you will need to replace the motor.

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1 Answer

Hello Mike. First remove the bolt from the unit. Once the bolt is removed, you can twist and remove the motor from the unit.

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2 Answers

Hello David, You can access the drain from inside but to replace the pump you would need to pull out of unit. There are 3 clips that hold the pump and motor assembly in place underneath unit. If you remove you would be able to pull entire assembly.

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2 Answers

Hello David, You can access the drain from inside but to replace the pump you would need to pull out of unit. There are 3 clips that hold the pump and motor assembly in place underneath unit. If you remove you would be able to pull entire assembly.

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Dee for Model Number MDC4809AWB4

My dishwasher will not drain out all the time. Also is very loud when running through the cycles. My husband has unblocked the hose by shooting air through it using an air hose only works for mybe two loads, then it will not drain again. He seems to think it is the pump or motor that is not working right? We also thought it could be those plastic packets not desolving that have the dishwasher liquid in them, we got the liquid and it still will not drain all the time. What is your opinion about this problem. thank you Dee.I also need to know what to order if this is our problem. please include the part and number for my model. MDC4809AWB4 maytag.

1 Answer

Hello Dee, What you should do is check pull the pump assembly apart on the inside of the unit and check to make sure that there is no glass pieces or plastic that may have gotten past filter and clogging the pump up. If this is clear then you would need to replace the pump assembly WPW10757216.

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Douglas J for Model Number GU2300XTVS1

Hello, I have a 1 year old GU2300XTVS1 dish washer, I am having issues with the top rack of dishes not getting clean. the dishes don't appear to be getting clean at all. I have done some troubleshooting trying to figure out the root cause. it appears the there is no or not enough water going to the upper wash assembly. I removed and checked for plugging in the manifold and Arm-Spray, both were clear. It also appears that the Arm-Spray does not spin un the pressure from the water, but it spins freely by hand. It appears that the bottom spray assembly works correctly. It appears that there is plenty of water in the bottom of the tub, it looks like approximately 3" of water. Is this the proper part to correct my issue. Also could you please include installation instructions.

1 Answer

Douglas, Did you also check the accumulator inlet slots and screen for deposits and detergent build up. You may not have enough hot water in the tub, to produce the proper pressure and water flow. A quick easy check, Remove the lower rack and start the dishwasher, Allow the dishwasher to fill and wash for three to five minutes, then unlatch the door and wait a few seconds, Open the door and check the water level in the bottom of the tub, it should be in contact with the bottom of the heater element, and be at least 120 dgrs. F. if not there's not enough hot water in the machine and you'd want to check and make sure the float and float switch are moving freely, then replace the fill valve W10648041 Thanks and Good Luck

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1 Answer

Joe, It's a lot easier if you remove the pump assembly and work on the assembly outside the machine. Here's some help : "Removing the Pump Assembly The entire pump assembly can be removed from inside the dishwasher tub. 1. Remove the access and toe panels from underneath the dishwasher door by removing the two (2) screws securing it to the dishwasher frame. 2. Disconnect the wiring harness connectors (and label them) from the drive motor and pump motor terminals, the soil sensor and the thermistor. 3. Disconnect the drain hose from the drain hose connector on the pump outlet. 4. Remove the pump motor (if you wish).5. Remove the three (3) white, sump tabs that secure the sump assembly to the dishwasher tub. 6. From inside the tub, lift the front of the sump up approximately ½ inch. Push the assembly back and then lift it out. NOTE: When reinstalling the sump assembly, align the locator key with the corresponding slot in the tub opening. Removing the Wash Motor 1. Remove the bolt securing the wash motor and drip shield in place on the pump assembly. 2. Once the bolt and drip shield are removed,turn the wash motor until it stops (approximately ¼ turn).3. Pull the motor straight back from the sump assembly. Some effort may be necessary to dislodge the motor. The volute will remain attached to the motor. NOTE: When reinstalling the wash motor and volute, do not pinch the volute seal between the volute and sump. Use a small amount of rinse aid on the volute seal to help installation." Thanks and Good Luck

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