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Customer Questions and Answers for Mounting Stem Repair Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13170048
Manufacturer Part Number: 6-2095720

The Mounting Stem Repair Kit is an OEM part for Whirlpool washing machines. It includes all necessary components to repair the mounting stem, which is a critical part of the washer's tub support system. Comes with the hub assembly, seal, and spanner nut. 6-2040130 should also be replaced at the same time. A spanner wrench is required to complete the repair TB123B.

Symptoms of a bad mounting stem include:

  • Excessive noise or vibration during the spin cycle.
  • The washer tub appearing loose or off-balance.
  • Leakage around the central area of the washer, indicating a possible seal failure.

Causes of a bad mounting stem can include wear and tear from normal usage, especially with heavy loads, or corrosion and material fatigue that weaken the stem's integrity.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Mounting Stem Repair Kit (Part Number: OEM13170048)

1 Answer

Hello Marko, You are correct but the outer tub bolts W10175938 are normally not needed unless they are found to be damaged after dis-assembly. To avoid damage to these so they can be re-used simply turn the nuts on the outside of the outer tub and use vise grips on the inside so the rubber washers do not turn. Also, to ease re-assembly, install all of these screws before tightening any of them and install the two that are longer last, (before dis-assembly, note where the two longer screws are located).

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1 Answer

Mac, If the spanner nut will still not come off then you will need to try to cold chisel it off.

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1 Answer

Jeff, The mounting stem has either a hex screw or torx head screw in the side of it and will not come off until that is loosened. Once you get it loose it should come right off.

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1 Answer

Hello Paul, When the bearing is seized to the transmission, use a chisel straight down to split the bearing. It will split easily and you need to wear safety glasses since it is brittle and pieces may fly in undetermined directions. Be sure when you chisel on it to only drive the chisel straight down. Any scratches or indentations should be sanded down so the new bearing will slide on easily. Don't forget to liberally lubricate the new one inside and out during assembly.

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1 Answer

Mike, The unit overflowing would not have anything to do with the mounting stem of the unit. This issue would most likely be caused by a faulty pressure switch or a clogged pressure switch hose. For the agitator being stuck, there is a set screw in the side that would need to be loosened to be able to get it out. If you did not loosen this then the agitator will not come out.

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1 Answer

Antonio, The unit squeaking would most likely not be caused by a bearing issue. The unit bearing would be making a loud grinding noise during spin if they were bad. Check the pulleys and the belts which would be more common with this issue.

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1 Answer

Bryant, The tub clamping nut wouldn't normally make a knocking noise, if it were loose. But, if the set screw in the mounting stem was loose or seated in one of the weep holes in the transmission casing, that could create a knock noise. Also, there is a possibility that the brake package has gone dry and can make a noise in the agitate cycle, this isn't a very common issue, but it does occur. You may want to check and lube the brake package with a teaspoon of 90 weight gear oil.

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Chris for Model Number Maytag Washer A284

So I just replaced the washer stem and seal kit, and the hub assembly, seal and spanner (two kits along with wrench). Everything went well (?!) and then I ran the 3 min spin cycle to set the seal. All seemed to go fine but then burning smell and smoke from belts and motor/pump. What's up? The inner tub appears centered and turns (albeit not too freely - not sure how easily it should turn?). Is something too tight or not spinning well? I've taken off the tub top as well. All belts turn. Scarred now to test and experiment as I don't want to blow the motor. Please help ASAP.

1 Answer

Chris, You will want to check the pump to make sure that the pump is not seizing up. This could be the cause for the burning smell and smoke.

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