Megan August 20, 2024 for Model Number 110.31632611 After a 2 week vacation I tried to use my washer and it is not filling with water. My water lines are all ok and the filter inside them is not clogged.
1 Answer Megan, with the back console panel removed, the water valve W11188329 can be tested for 120VAC during a fill cycle. If there is voltage present but water does not go into the tub, the valve has failed and would need to be replaced. Read More...
1 Answer Bob, if the water continues leaking well after the washer has stopped, the valve W11038689 has failed and will need to be replaced. Read More...
Kim Darmody January 14, 2021 for Model Number WTW7500GW0 my washer is leaking from the bottom - is it the pump? what part number would that be? my washer serial number is c81070842.
1 Answer Kim, You will need to tilt the unit backward and see if you can determine where the unit is leaking at. If it is leaking from the pump then part number W10876600 will be the correct part. The unit could also be leaking from the tub seal or could be leaking from a hose so you will need to determine where the leak is coming from. Read More...
Marcy G September 11, 2020 for Model Number MVWB765FW0 My washing machine just started leaving detergent stains on our dark clothing. I use liquid detergent and it's an HE machine. I have tried: cleaning the machine (multiple times), using less detergent, changing detergents, using baking soda, and cleaning with vinegar. Nothing works. We are wondering if the water sensor might need to be replaced or cleaned? Maybe the machine is not getting filled enough during the cycle? We bought the machine new 2-3 years ago and it just started doing this.
1 Answer Marcy G, Based on the information provided you would need to verify that the washer is not packed too tightly (overloaded) and that the water temp chosen is above 70F for the detergent to activate and dissolve. If the above is all good then you could have a control assembly issue W11611438 Read More...
Robert Abramson January 14, 2019 for Model Number MVWX655DW1 Washer has low water level suddenly after we used the hand wash cycle... I did a reset as instructed and it checked out ok. Could it be a faulty water level sensor? If so what is the part number and how to replace part? Or if it is not this part what do you recommend? Thank you....
1 Answer Robert, For this issue the water level sensor will be a control board and would need part number W11116592. It would be recommended to check to make sure that there is not obstruction in the screens of the water valve which would cause slow water flow and the unit to time out on fill. Read More...
Stewart March 23, 2018 for Model Number MVWC55DW1 This model is not completeing its cycle. The clothes r still wet when its completes is cycle. I'm trying to figure out the problem. Can u give me some advice.
1 Answer Stewart, You will want to put the unit into diagnostic and see if there are any stored error codes. This issue may be a shift actuator that is faulty. Read More...