1 Answer Hello Curt, This is usually caused by a fabric softener buildup under the agitator. This will stain clothes like grease. You will need to remove the agitator and clean it with a bottle brush and hot white vinegar to remove the buildup. Read More...
Chery K. September 08, 2018 for Model Number mvwx500bwo I need a new tub seal but when I locate part 13 on the diagram and then do a double check it tells me is not the right part. This has happened on several seals that should be correct but states they are not. What would be the correct tub seal to order?
1 Answer Hello Chery, W10324647 is the correct tub seal for the model provided. We should once again apologize for our compatibility tool. You see, the tool is designed to recognize the part numbers on the manufacturers' original parts list for the model number that has been provided. When the part number changes, even if the manufacturer changes the part number, the tool does not recognize the new part number as compatible and advises that it is not compatible. Thank you for your patience and understanding in this matter. Read More...
Keith April 12, 2018 for Model Number MVWC400XW3 I replaced the tub seal which fixed the problem for a couple months, but then it started leaking again. The inner lip of the tub seal torn. Any idea why this would’ve happened?
1 Answer Keith, The seal is not a part that is available separately, the part that would need to be replaced is the gearcase W11132267. Read More...
Eric June 13, 2017 for Model Number MVWC425BW1 I have water leaking out of the bottom of washing machine. I was having an issue with the wash to spin cycle but replaced the actuator today with a part I ordered from you. I also use to get a grinding sound sometimes during high speed spins. What else do I need?
1 Answer Eric, You will want to check the splutch W10721967 assembly to make sure that it is good. If this checks ok then you may have a bearing that is starting to fail which would be part of the gearcase. Read More...
Norman February 23, 2017 for Model Number wtw5700xw3 My washer makes a loud noise in the spin cycle. What part do I need? Thanks.
1 Answer Norman, If this noise is a grinding noise then this will be most likely caused by a faulty bearing. The part number for the bearing would be the gearcase part number W11454372. Read More...
Lw February 10, 2017 for Model Number 110.23102311 We have a Kenmore Series 400, Model #110.23102311 washing machine. It has started leaking water out of the bottom. My husband has taken it apart and we think the part we need is a tub seal. Does this sound correct? All of our hoses are fine.
1 Answer Hello LW. If the unit is leaking from the center of the tub then it sounds like the tub seal is bad on the unit. Read More...
Mike Abdo October 31, 2016 for Model Number wtw495oxw2 In the spin cycle it sounds like an airplane ,it very loud.Why is it so loud ? Could the the bearings be damaged?
1 Answer Mike, This issue would be caused by the bearings in which you would have to get the gearcase as they are part of the gearcase assembly. Read More...
Mario October 01, 2016 for Model Number mvwc450xw2 I'm sure this is very obvious but what is the zip tie for? I couldn't find anywhere what its purpose is.
1 Answer Mario, The zip tie is for any wires that you had to take loose to get them back in proper position. Read More...
1 Answer Pat, First check the drive belt and pulleys make sure the belt isn't highly "glazed" or polished or saturated with oil. This can cause a high pitched noise when the machine is trying to ramp up to speed in the spin cycle. If all's OK then consider the W11132267 gear case, that's where the bearings are located, and will be replaced as a complete unit. Read More...
Kristen March 29, 2016 for Model Number MVWC400XW3 Noticed water leaking from washing machine. Where should I begin to check? Also is there a video showing installation of the water tub seal for my model?
1 Answer Hello Kristen. Sorry we do not have a video at this time. We are working daily at adding new videos to our site. You will want to check all hoses and the water valve on the unit. Also, check the pump and the tub seal as well. Read More...