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Customer Questions and Answers for Suspension Rod Kit by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM17914203
Manufacturer Part Number: W10780048

The Suspension Rod Kit is an OEM replacement part for Whirlpool washing machines, designed to provide support and stability to the washer drum. This kit includes four suspension rods that connect the washing machine drum to the frame, allowing for controlled movement and reducing vibration during the spin cycle. These rods play a critical role in absorbing the motion of the washer drum, ensuring smooth operation and preventing excessive noise or movement that could damage the machine or affect its performance.

Causes of these issues often stem from normal wear and tear, as the suspension rods can become worn out or damaged over time. Heavy or uneven loads can also put extra stress on the rods, leading to premature failure.

Symptoms of a bad part:

  • Excessive noise or vibration during operation
  • Shaking or movement of the washer
  • Unevenly washed clothes or excessive wrinkles

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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$59.95
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Questions & Answers

For Whirlpool Suspension Rod Kit (Part Number: OEM17914203)

1 Answer

John, Either the rods that you received are not positioned properly or the rods are bad. The tub should still sit in the same position as originals.

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1 Answer

Bob, The tub will drop a little based on how much weight there is but it could also be an indication that the springs on the rods have become weak and the rods would need to be replaced.

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1 Answer

Sandy, Yes, the W10780048 / W10780048 Suspension, would be the correct part to order for the model number you supplied. W10780048 Damper Assembly, Tub Suspension (Set Of 4-Includes Ball & Bushing). The part is in stock and available at this time. Thanks

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1 Answer

Jim, Yes the suspension rods for your unit is W10780048. This is the most likely cause for off balance but would want to check the balance ring at the top of the inner tub.

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1 Answer

Hello Kenny. Remove the screws in the center of the washer hinge. Then pull the top forward and lift upward.

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