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Customer Questions and Answers for Suspension Rod Kit by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM17914203
Manufacturer Part Number: W10780048

The Suspension Rod Kit is an OEM replacement part for Whirlpool washing machines, designed to provide support and stability to the washer drum. This kit includes four suspension rods that connect the washing machine drum to the frame, allowing for controlled movement and reducing vibration during the spin cycle. These rods play a critical role in absorbing the motion of the washer drum, ensuring smooth operation and preventing excessive noise or movement that could damage the machine or affect its performance.

Causes of these issues often stem from normal wear and tear, as the suspension rods can become worn out or damaged over time. Heavy or uneven loads can also put extra stress on the rods, leading to premature failure.

Symptoms of a bad part:

  • Excessive noise or vibration during operation
  • Shaking or movement of the washer
  • Unevenly washed clothes or excessive wrinkles

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Suspension Rod Kit (Part Number: OEM17914203)

Ginger for Model Number MVWC200XW3

The drum on my washer is framming the cabinet, during the final high-speed spin. Though all suspension rods look fine, that is what I figured I'd try first. which leads to my *first question - How am I supposed to get the rods out of where the spring seats in the housing on the basket? There are no slots there as shown in all the models in your videos. Am I supposed to lay the unit on it's side, so I can work through the top and bottom simultaneously? My *second question is, can I not add centering springs (that attach to suspension rods) to help provide more stability? I realize it is not a stock method. However, the locations for which to attach them are present in my machine.

1 Answer

Ginger, The only way to get the rods off is there will be slots on the tub for them to come off, They cannot be fed through the holes.

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1 Answer

Elliot, First make sure the washer is as close to the floor as possible, and level in both directions. Select a high speed spin cycle and start the washer, stand in front of the washer about 12 to 14 inches away. If you can feel vibration in the floor through your feet, the floor is weak and the washer cant maintain the stability needed to transfer the movement into the base and then into the floor. If all's OK then replace the suspension rod kit W10780048.

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1 Answer

Hello George, You will need to order W10780048 for the model provided. We apologize for the compatibility tool. It is in work and presently does not recognize the part numbers that have crossed from the original manufacturers' part numbers, even when the manufacturer crossed the part number. Thank you for your patience and understanding in this matter.

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2 Answers

Kevin, If your Sears/Kenmore washer model is a 110.20022011, you have the correct part number W10780048 / W10780048 Suspension Rod Kit for the washer. The kit contains four (4) complete suspension rod assembly(rod, spring, ball joint and bushing). You'll have everything you need to suspend the tub from the cabinet frame. The part is in stock and available at this time.

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