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Customer Questions and Answers for Water Inlet Valve by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13363941
Manufacturer Part Number: W10247725

The Refrigerator Water Inlet Valve is an OEM replacement part for Whirlpool refrigerators. It is responsible for controlling the flow of water into the refrigerator's ice maker and water dispenser systems.

Symptoms of a faulty refrigerator water inlet valve include:

  • The ice maker not producing ice or producing ice slowly
  • Reduced or inconsistent water flow from the water dispenser
  • Water leaks around the valve or inlet area

Causes of a bad water inlet valve can include sediment buildup or obstructions, electrical malfunctions, or normal wear and tear over time, leading to valve failure or improper operation.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore refrigerator models.

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Questions & Answers

For Whirlpool Water Inlet Valve (Part Number: OEM13363941)

1 Answer

Paul, Thanks for the question. Based on the information provided I would start by checking the temperature at the ice maker. The ice maker will not call for water until it is below 10°F. Once the temperature is confirmed then check the fill tube for a frozen line as this could also be an issue.

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1 Answer

Tom, Based on the information provided and the model number provided the water inlet valve is our part number W10247725 and this does not come with the icemaker.

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1 Answer

Darrell, Unfortunately, there would be no video on checking to see if there is the proper amount of water getting into the icemaker.

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Chris for Model Number KSCS25INSS01

I'm having trouble with my side-by-side water system. When I attempt to draw water to drink it comes out normally for a very brief short moment then trickles out slowly and I can hear a little humming sound. And my ice maker is no longer producing ice. I checked the water pressure by disconnecting the main line, it seems fine. It has a new water filter. I was going to replace the inlet valve but I don't want to spend the $100 without knowing for sure if that is the problem. Are there other things I can do to help diagnose the issue? I was considering leaving the unit unplugged for a while to see if maybe a line is frozen somewhere. Would that help? If so, how long would something like that take to thaw out. Appreciate any insight you can offer for this DIY-guy.

1 Answer

Chris, Based on this information it sounds more likely that the filter housing would be what is causing this issue. This would cause both dispenser and icemaker to not work properly. The part number for the housing is WPW10121140.

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1 Answer

Hello Rich. You can remove the water line from the water valve and see if the valve is dripping. If so, then you will need to replace the valve on the unit.

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1 Answer

Hello Merle, This is most likely caused by low water pressure supplied to the unit. It can be a failing water valve, although it is unusual for both sides of the water vlave to fail at the same time.

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1 Answer

Hello Lee. The best way is to take the hose loose from the water valve and blow air through it. If it is clear, it is not frozen. If it is blocked, it is frozen.

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1 Answer

Hello Bob. It could be the filter head on the unit causing the noise or the water pressure coming into the unit. You will need to check both.

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Rich for Model Number KSBP25INSS03

I have a KitchenAid Refrigerator model KSBP25INSS03 and a persistent water drip from the water dispenser. Upon the technicians recommendation, I purchased the 8201815 connector / check valve kit and installed it below the freezer door (the flow arrow points toward the small line running into the door and is verified by the dispenser water flowing normally while the lever is depressed) which has not solved the problem. After dispensing water, the water at the end of the dispenser line is “vacuumed” up slightly as you can see an air bubble going back up the tube. However, the tube continues to drip a small drop every 3 to 5 minutes. I have flushed the system several times of 2 gallons of water using 5 seconds on, 5 seconds off to eliminate air in the lines as a possible contributing factor. My parts guide shows the water valve assembly is part 2315533, the reservoir is 2223876, and I can’t find the part number for the water line for the drink dispenser. On the AppliancePartsPros forum, a technician posted that the tech notes indicate replacing the reservoir with part 2305226 (if it needs replacement). If I do need to replace the reservoir, where is it located and do I need to add an additional check valve before or after the reservoir? There are no water or air leaks that I can see. The options for repair that I would guess would be the water valve, water dispenser line, water reservoir and / or an additional check valve. What do you recommend as a next step?

1 Answer

Hello Rich. If the valve has not been replaced, that is where you should go to next. Try replacing the valve and see if that stops the drip in the unit.

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