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White Westinghouse Oven won't turn on: Common Causes & How to Fix

1Range/Stove/Oven Touchpad and Control Panel

Most Common Solution
Repair Instructions:

If an oven won't turn on, it could be because the touchpad and control panel are broken. To check this, see if some touchpad buttons work while others don't. If some buttons still work, then the touchpad and control panel are likely faulty and need to be replaced. If none of the buttons work, the oven not turning on is more likely caused by a faulty control board.

How to Replace Range/Stove/Oven Touchpad and Control Panel

  1. Disconnect power by turning off the circuit breaker for the cooktop/stove/oven.

  2. Remove any retaining screws around perimeter of the control panel faceplate.

  3. Carefully pry off faceplate using a plastic putty knife or thin-blade tool.

  4. Disconnect wire harness connecting control functions to main control board.

  5. Remove mounting screws attaching the touchpad directly to the appliance frame.

  6. Withdraw old touchpad and controls once fully detached from mounting points.

  7. Clean mounting surfaces where the new assembly will contact the appliance housing.

  8. Mount replacement touchpad using retaining screws through holes in its mounting bracket.

  9. Reconnect wire harness by plugging it back into the correct port on new touchpad.

  10. Replace control panel faceplate and restore power to test operation of new controls.

View White Westinghouse Range/Stove/Oven Touchpad and Control Panel parts

2Range/Stove/Oven Touchpad

Most Common Solution
Repair Instructions:

If an oven won't turn on, the touchpad might be broken. To check this, see if some touchpad buttons work while others don't. If some buttons still work, then the touchpad is likely faulty and needs to be replaced. If none of the buttons work, a broken control board is probably the reason the oven isn't turning on.

How to Replace Range/Stove/Oven Touchpad

  1. Shut off power to the range by flipping the circuit breaker to avoid electric shock during repair.

  2. Remove any knobs/bezels covering the front of the touchpad by lifting straight up.

  3. Look for mounting screws around the perimeter of the touchpad underside.

  4. Remove the mounting screws using a Phillips head screwdriver.

  5. Carefully detach any wire harnesses connected to the touchpad back. Note positions.

  6. Lift out the old touchpad panel being careful not to strain or break wire connections.

  7. Connect wire harnesses to the matching terminals on the new touchpad back.

  8. Mount the new touchpad to the control panel using original screws.

  9. Replace knobs or bezels if removed earlier.

  10. Restore power and test all touch controls and range functions for proper replacement.

View White Westinghouse Range/Stove/Oven Touchpad parts

3Range/Stove/Oven Valve and Pressure Regulator

Common Solution
Repair Instructions:

The valve and pressure regulator could be causing problems, but this is very rare. These parts are often wrongly blamed for issues. Before deciding to replace the valve and pressure regulator, it's important to first check all the other parts mentioned in this troubleshooting guide.

How to Replace Range/Stove/Oven Valve and Pressure Regulator

  1. Shut off gas supply at the main line behind or under the appliance.

  2. Disconnect flex gas lines from both valve and regulator by loosening coupling nuts.

  3. Remove valve and regulator mounting fasteners such as screws or nuts.

  4. Gently remove old valve and regulator taking care not to scratch surrounding surfaces.

  5. Apply pipe thread sealant to inlet ports of replacement parts before installing.

  6. Mount regulator first in original position using fasteners by hand only.

  7. Attach flex gas lines to valve and regulator hand-tightening fittings.

  8. Secure valve base and fully tighten all fasteners at both components.

  9. Turn on gas and inspect connections for leaks using soapy water solution.

  10. Replace any panels or covers removed and verify safe operation.

View White Westinghouse Range/Stove/Oven Valve and Pressure Regulator parts

4Range/Stove/Oven Control Board

Common Solution
Repair Instructions:

The control board in an oven typically sends electricity to all of the oven's parts, so if the board is broken, this could stop the oven from turning on. If none of the control buttons on the oven work, the control board is probably the problem. You can check the board for any signs of damage or a component that's shorted out, which means it's broken. You can also use a multimeter, a tool that tests the flow of electricity, to check if electricity is reaching the bake or broil elements or igniters, after looking at the oven's wiring diagram.

How to Replace Range/Stove/Oven Oven Control Board

  1. Shut off power to the range by locating the circuit breaker and shutting it off. This prevents electric shock.

  2. Remove the control knobs by gently pulling straight up and off of the stems they attach to. Set aside.

  3. Remove the control panel of the oven by locating mounting screws around the edges and carefully removing them.

  4. Disconnect the wire connectors attached to the control board by squeezing release tabs and gently pulling wires free.

  5. Remove mounting screws or other hardware securing the board in place. Lift out the old board.

  6. Install the new control board and attach with original mounting screws or hardware.

  7. Reconnect wire connectors to matching terminals, ensuring colors or locations match up properly.

  8. Replace the control panel and mounting screws around the edges.

  9. Reattach control knobs by pushing them back onto the stems.

  10. Restore power and test ovent functions like bake, broil, temperature controls.

View White Westinghouse Range/Stove/Oven Control Board parts

5Range/Stove/Oven Bake or Broil Spark Electrode

Common Solution
Repair Instructions:

An oven burner spark electrode is used to light the gas for the bake and broil burners. The electrode, which works like a spark plug, sits next to the burner. When it receives electricity, a spark jumps from the electrode tip to the shield, igniting the gas. If the electrode is broken or worn out, the spark might not happen. You can look at the electrode assembly to see if there are any cracks in the porcelain housing or damage to the electrode tip. Remember, it's important for the range to have a proper ground and the right polarity of incoming voltage for the electrode control to detect a flame once the burner is lit. If the burner turns off after being lit, check for a proper ground and the correct polarity at the wall outlet.

How to Replace Range/Stove/Oven Bake or Broil Spark Electrode

  1. Disconnect power to the range at the main circuit breaker.

  2. Locate the oven spark electrode near the top/back of the oven cavity.

  3. Twist the wire connector to unfasten it from the electrode terminal.

  4. Remove mounting screw securing electrode to the back oven panel.

  5. Gently wiggle electrode straight up and out of the mounting hole.

  6. Insert replacement electrode through mounting hole in back panel.

  7. Secure with mounting screw and tightened fully by hand.

  8. Reconnect wire connector by firmly pushing onto electrode terminal.

  9. Replace any removed panels or insulation for safe operation.

  10. Restore power and test oven ignitor functions before using.

View White Westinghouse Range/Stove/Oven Bake or Broil Spark Electrode parts

6Range/Stove/Oven Broil Element

Common Solution
Repair Instructions:

When the broil element in an oven is working correctly, it should glow red hot. If it doesn't glow red, it means the element is not heating. Often, if the broil element has burned out, you'll see visible damage. Check the broil element for any holes or blisters. To find out if the broil element has burned out, you can use a multimeter, a tool that tests if electricity can flow through something. If the broil element doesn't have continuity, meaning electricity can't flow through it, you should replace it.

How to Replace Range/Stove/Oven Broil Element

  1. Disconnect power supply to the range at the main circuit breaker for safety.

  2. Remove broiler/top oven panels by lifting out mounting clips or screws.

  3. Carefully pull broil element shelf out to fully access element wires.

  4. Detach wire leads from element by loosening screwdriver terminal screws.

  5. Slide old broil element out of mounting slots at rear of broiler box.

  6. Insert replacement element leads first through access hole before sliding into slots.

  7. Tighten terminal screws to securely connect wires to new element.

  8. Slide shelf back into position below element and replace panels.

  9. Reconnect power supply at main breaker and test broiler function.

  10. Replace any insulation blankets or heat shields removed during replacement.

View White Westinghouse Range/Stove/Oven Broil Element parts

7Range/Stove/Oven Main Control Board

Common Solution
Repair Instructions:

The main control board is the brain that controls all of the oven's functions, including providing power. If the main control board is malfunctioning, it can prevent the oven from turning on. Some common issues that can lead to the oven not powering up include blown fuses or defective relays on the board, electrical shorts, problems with the touchpad and user interface, and control board software errors. If components on the board have overheated or shorted out, this can interrupt the power supply to the oven. Error codes and faults detected by the computerized control board can also lock out the oven as a protective measure. Control boards can also just stop working over time due to general electronics failure.

How to Replace Range/Stove/Oven Main Control Board

  1. Shut off power to the range at the circuit breaker. Turning off power prevents electric shock during the repair.

  2. Remove any knobs or control panels by gently lifting straight up. Set hardware aside in a safe place.

  3. Locate the control board, usually mounted under or behind the front control area.

  4. Disconnect all wire connectors attached to the board by squeezing locking tabs and pulling wires free.

  5. Remove mounting screws or brackets securing the board in place. Lift out carefully.

  6. Insert the new control board into position and secure with original fasteners.

  7. Reconnect all wire harnesses by firmly pushing connectors onto matching terminals.

  8. Replace control knobs and panels by pushing or screwing items back into position.

  9. Restore power and test features such as bake, broil, timers to ensure proper functioning.

  10. Control board replacement is complete. Return range to normal operation.

View White Westinghouse Range/Stove/Oven Main Control Board parts

8Range/Stove/Oven Thermal Fuse

Common Solution
Repair Instructions:

The thermal fuse in an oven is a safety device that activates if the oven gets too hot. If this fuse blows, the oven won't turn on. But this doesn't happen often. To check if the thermal fuse is the problem, you can use a multimeter, a tool that tests if electricity can flow through something. If the thermal fuse doesn't have continuity, meaning electricity can't flow through it, you should replace it. Remember, you can't reset a blown thermal fuse - if it's blown, it needs to be replaced.

How to Replace Range/Stove/Oven Thermal Fuse

  1. Disconnect power to oven. Turn off the power to the range at the main circuit breaker.

  2. Remove control knobs. Detach any temperature or function control knobs.

  3. Remove control panel. Unfasten retaining screws to lift off the main oven control console.

  4. Locate thermal fuse. Identify the thermal fuse mounted on the oven's temperature control housing unit.

  5. Detach wiring leads. Carefully unplug the electrical connections from the old thermal fuse.

  6. Remove mounting hardware. Use a screwdriver to detach any screws or clips retaining the fuse.

  7. Extract old fuse. Withdraw the entire burnt-out thermal fuse from its mounting position.

  8. Install new fuse. Set the replacement fuse into the vacant space on the control housing.

  9. Attach mounting hardware. Secure the new fuse tightly with the original screws or clips.

  10. Reconnect wiring. Plug the electrical leads back onto the terminals of the new thermal fuse.

  11. Replace control console. Fasten control panel back into position with retaining screws.

View White Westinghouse Range/Stove/Oven Thermal Fuse parts

9Range/Stove/Oven Overlay

Common Solution
Repair Instructions:

The overlay is the touchpad and buttons on the oven's control panel that allows the user to input commands. If the overlay is damaged or malfunctioning, it can prevent the oven from turning on. Some common overlay issues that can lead to the oven not powering up are cracked or pressed-in surfaces, moisture damage causing shorts, and keypad buttons that are unresponsive or sticking. If the overlay is not sending the proper electrical signals to the control board when the buttons are engaged, this can effectively disconnect the communication between the user and the oven controls. Without properly working input buttons and touch sensors, the oven control board may not receive the signals it needs to activate the oven. In addition, if there are shorts or damaged traces in the overlay circuitry, this can trip an internal fuse and disable power to the oven.

How to Replace Range/Stove/Oven Overlay

  1. Disconnect power to the oven. Turn off the circuit breaker supplying power to the range.

  2. Remove all knobs and dials. Detach any knobs or dials to fully access the overlay panel.

  3. Remove overlays screws. Use a screwdriver to detach the mounting screws along the edge and corners.

  4. Detach old overlay from housing. Carefully lift off the worn overlay panel and set aside.

  5. Clean housing surface. Wipe away any debris from the range control housing where the new overlay will mount.

  6. Position new overlay panel. Line up the replacement overlay panel over the control housing surface.

  7. Attach overlay screws. Insert and tighten the mounting screws to secure the edges of the new overlay.

  8. Reattach knobs and dials. Screw the knobs and dials back onto their designated temperature controls.

  9. Restore power to oven. Switch the circuit breaker back on to supply electricity to the range.

  10. Inspect new overlay. Verify that all knobs and controls function properly through the replacement overlay.

View White Westinghouse Range/Stove/Oven Overlay parts

10Range/Stove/Oven Relay Board

Common Solution
Repair Instructions:

Some ovens have a relay board. This board has several relays, like switches, managing the electricity flow to the heating element. If one or more of these relays stop working, the oven won't heat up. But this doesn't happen often. Before deciding to replace the relay board, check all the oven's heating parts. If none of these components are broken, the relay board might be the problem. If the relay board is broken, it should be replaced.

How to Replace Range/Stove/Oven Relay Board

  1. Disconnect power to the oven at the main circuit breaker for safety.

  2. Remove oven control knobs, bezels and back panels to access relay board.

  3. Identify wire harness connectors attached to the original relay board.

  4. Disconnect wire harness connectors by depressing locking tabs and pulling apart.

  5. Remove mounting screws or clips securing relay board in the oven cavity.

  6. Carefully lift out old relay board assembly. Check for fit issues with replacement.

  7. Position new relay board assembly and start any mounting screws or clips.

  8. Reconnect all wire harness connectors firmly until locked in place.

  9. Fully secure relay board mounting and replace removed panels/knobs.

  10. Restore power and test all oven functions before use.

View White Westinghouse Range/Stove/Oven Relay Board parts

11Range/Stove/Oven Oven Control Board

Common Solution
Repair Instructions:

The oven control board uses relays, which are like switches, to send electricity to the bake and broil circuits based on the settings you choose and input from sensors. If the control board is broken, it might not send electricity to the heating parts. But this doesn't happen often. Before deciding to replace the control board, test all the heating parts first. If all the heating parts are working fine, you'll need to replace the oven control board. Test the oven control board for the proper voltage per the user manual by using a multimeter. If the board does not test correctly, it will need to be replaced

How to Replace Range/Stove/Oven Oven Control Board

  1. Shut off power to the range by locating the circuit breaker and shutting it off. This prevents electric shock.

  2. Remove the control knobs by gently pulling straight up and off of the stems they attach to. Set aside.

  3. Remove the control panel of the oven by locating mounting screws around the edges and carefully removing them.

  4. Disconnect the wire connectors attached to the control board by squeezing release tabs and gently pulling wires free.

  5. Remove mounting screws or other hardware securing the board in place. Lift out the old board.

  6. Install the new control board and attach with original mounting screws or hardware.

  7. Reconnect wire connectors to matching terminals, ensuring colors or locations match up properly.

  8. Replace the control panel and mounting screws around the edges.

  9. Reattach control knobs by pushing them back onto the stems.

  10. Restore power and test ovent functions like bake, broil, temperature controls.

View White Westinghouse Range/Stove/Oven Oven Control Board parts

12Range/Stove/Oven Bake Element

Common Solution
Repair Instructions:

The bake element is responsible for heating the air inside the oven cavity during normal baking and roasting modes. If the bake element is not functioning properly, it can prevent the oven from turning on in some cases. One common issue is that the bake element shorts out or develops an open circuit. This can blow a fuse or trip a safety valve on the oven's control board, preventing the oven from activating. Additionally, the bake element contains a sensor that feeds temperature information back to the control board. If that sensor is damaged, the control board may not allow the oven to turn on due to incomplete data. Furthermore, a damaged bake element that is arcing or overdrawing power can trip the main thermal cutoff switch for the entire appliance. That will interrupt all power to the oven.

How to Replace Range/Stove/Oven Bake Element

  1. Disconnect power supply - Locate the circuit breaker for the oven and switch it off before starting work. This prevents electric shock.

  2. Remove oven racks - Take out all racks and accessories to clear the way to the bake element.

  3. Locate mounting screws - The bake element is held in place by mounting screws accessible from the rear. Remove these screws.

  4. Disconnect wires - Detach the electrical connectors from the terminals on the ends of the bake element. Make note of wire positions.

  5. Extract old element - Gently slide out the old bake element, being careful not to damage the ceramic insulation.

  6. Install new element - Carefully insert the replacement bake element into the oven cavity along the same path as the old one.

  7. Reconnect wires - Attach element connector wires according to notes from disassembly to match original configuration.

  8. Remount element - Insert mounting screws to securely fasten the new bake element into place.

  9. Replace oven racks - Return all racks and accessories to their original positions within the oven.

  10. Restore power & test - Turn circuit breaker back on. Turn on oven to verify proper heating operation.

View White Westinghouse Range/Stove/Oven Bake Element parts

13Range/Stove/Oven Spark Ignition Switch and Harness

Common Solution
Repair Instructions:

The spark ignition system provides the spark needed to ignite the gas burners in a gas oven. This includes the ignition switch mounted to the oven's control panel and the ignition wire harness that runs from the switch to the igniters by the burners. If there is a problem with the spark ignition switch or wiring harness, it can prevent the oven burners from lighting, meaning the oven will not turn on. Issues like a faulty ignition switch, broken wires in the harness, shorts, or corroded connections can all interrupt the spark. Without that initial spark to light the gas, the oven will not ignite. No spark means no fire for cooking. The oven control board may also shut down the oven as a safety precaution if it senses the igniters are not working right.

How to Replace Range/Stove/Oven Spark Ignition Switch and Harness

  1. Shut off power to range at main circuit breaker before servicing.

  2. Remove knobs or panels covering ignition switch to access wires.

  3. Identify ignition switch wires by color or terminal labels.

  4. Disconnect wire harness connectors from switch by squeezing locking tabs.

  5. Remove mounting screws securing ignition switch in position.

  6. Pull old ignition switch and harness as one piece from range body.

  7. Mount new ignition switch in original position using screws.

  8. Connect new wire harness connectors firmly onto switch terminals.

  9. Secure excess harness length away from hot surfaces with tie wraps.

  10. Replace knobs or panels and test appliance ignition functions.

View White Westinghouse Range/Stove/Oven Spark Ignition Switch and Harness parts

14Range/Stove/Oven Safety Valve

Common Solution
Repair Instructions:

The gas oven safety valve and the oven igniter work together to send gas to the burner. If the safety valve stops working, the oven won't heat up. But this isn't a common problem. Before deciding to replace the safety valve, test all the parts of the oven that often break, especially the igniter. If all the other heating parts are working fine, use a multimeter, a tool that checks if electricity can flow through something, to test the safety valve for continuity. If the safety valve doesn't have continuity, meaning electricity can't flow through it, you should replace it.

How to Replace Range/Stove/Oven Safety Valve

  1. Shut off gas supply at the main shut-off valve behind or under the appliance.

  2. Disconnect flex gas line from safety valve by loosening coupling nut with a wrench.

  3. Remove mounting screws or nuts securing safety valve to appliance structure.

  4. Gently remove old valve taking care not to scratch nearby surfaces.

  5. Apply pipe thread sealant to inlet port of replacement safety valve.

  6. Position replacement valve at installation point and start mounting hardware.

  7. Reconnect flex gas line and tighten coupling nut securely.

  8. Fully tighten mounting screws/nuts with a wrench.

  9. Turn on gas supply and check connections are leak-free with soapy water.

  10. Reinstall any removed components and verify safe operation before use.

View White Westinghouse Range/Stove/Oven Safety Valve parts

15Range/Stove/Oven Temperature Control Thermostat

Common Solution
Repair Instructions:

The temperature control thermostat in your oven keeps track of the oven's temperature and turns on the heat when it gets too low. If the thermostat stops working, the oven won't turn on. But this doesn't happen often. Before deciding to replace the thermostat, check the parts that often break first, specifically the igniter and the bake and broil elements. If these parts are fine, the thermostat might be the problem. Testithe thermostat for the proper resistance per the user manual by using a multimeter. If the board does not test correctly, it will need to be replaced

How to Replace Range/Stove/Oven Temperature Control Thermostat

  1. Disconnect power supply - Locate the circuit breaker for the oven and switch it off before starting work. This prevents electric shock.

  2. Remove control knobs - The knobs on the stovetop need to be removed to access the thermostat. Gently pull them straight off the stems.

  3. Take off backguard - Unscrew any screws or brackets on the backguard and remove it to access the rear of the thermostat.

  4. Disconnect wiring - Identify each thermostat wire connection and remove them. Tape wires to keep organized for reassembly.

  5. Unmount old thermostat - Remove mounting screws to detach the old thermostat from the oven. Be careful not to lose any parts.

  6. Install new thermostat - Secure the new thermostat in place with mounting screws. Make connections to match old wiring.

  7. Replace backguard - Carefully reattach the backguard with the screws and brackets. Make sure wires are secure.

  8. Reattach knobs - Line up the knobs and gently push back onto the control stems until fully seated.

  9. Restore power - Return to the circuit breaker and switch the oven power back on.

  10. Test operation - Set oven to various temperatures and verify accurate readings. Calibrate if needed per manufacturer instructions.

View White Westinghouse Range/Stove/Oven Temperature Control Thermostat parts

16Range/Stove/Oven Igniter

Common Solution
Repair Instructions:

If the oven controls seem to work but the oven doesn't start heating, the igniter is usually the problem. The igniter does two main things. Firstly, it pulls electric current through the oven safety valve to open it. Secondly, it gets hot enough to glow and light the gas in the oven burner. If the igniter becomes weak, it can't open the safety valve properly. If the valve doesn't open, the oven won't heat. To see if the igniter is broken, watch it when the oven is on. If the igniter glows for over 90 seconds without lighting the gas flame, this means it's too weak to open the valve. If the igniter is weak, you should replace it. If the igniter doesn't glow at all, use a multimeter, a tool that checks if electricity can flow through something, to test the igniter for continuity. If the igniter doesn't have continuity, it should be replaced.

How to Replace Range/Stove/Oven Igniter

  1. Shut off power. Locate the circuit breaker for the range and shut it off to cut power to the appliance.

  2. Remove oven door. Most ranges have hinges that allow the door to be lifted off. Support the door and disengage it from the hinges. Set it aside.
  3. Remove back panel. Look inside the oven cavity for screws or clips holding a rear access panel in place. Remove the screws or clips and take off the panel to access wiring and components.
  4. Disconnect wires. The igniter will have two wires, one power supply and one ground, connected to it. Carefully disconnect the wires by twisting or squeezing release tabs to pull them free.
  5. Remove old igniter. The igniter is normally held in place with one or two mounting screws. Remove the screws to take out the old igniter.
  6. Install new igniter. Line up the mounting holes of the replacement igniter and secure it with the original screws. Reconnect the wires by pushing them firmly into the terminals.
  7. Replace back panel and door. Reattach any panels or covers removed during disassembly and remount the oven door on its hinges.
  8. Restore power. Go to the circuit breaker and restore power to the range. Test that the igniter sparks and the range functions properly.

View White Westinghouse Range/Stove/Oven Igniter parts

17Range/Stove/Oven Temperature Sensor

Common Solution
Repair Instructions:

The oven temperature sensor and the oven control board work together to manage the oven's temperature. The sensor changes its resistance to the flow of electricity as the oven temperature changes. As the oven gets hotter, the sensor increases its resistance. If the sensor is faulty, the oven might not turn on. You can use a multimeter, a tool that checks if electricity can flow through something, to test the sensor for electrical continuity. This will help you figure out if the sensor is broken.

How to Replace Range/Stove/Oven Temperature Sensor

  1. Shut off power to the range by flipping the circuit breaker or unplugging the appliance. This ensures safety during repair work.

  2. Remove the oven control knobs by gently pulling them straight up off of their stems. Set aside.

  3. Remove the oven control panel by locating the mounting screws around the perimeter and carefully removing them.

  4. Disconnect the wires attached to the temperature sensor by squeezing locking tabs and pulling wires free. Note positions or take photos for reference.

  5. Remove any mounting screws or hardware securing the sensor in place inside the oven cavity.

  6. Carefully withdraw the old sensor. Avoid damaging its wire leads or silicon insulation.

  7. Insert the new temperature sensor in the same location, feeding wires through access route.

  8. Reattach wires by securely pushing leads into their original connector positions on the sensor.

  9. Replace control panel and securing screws around its edges.

  10. Test the oven's functions like baking and temperature readout to ensure proper operation.

View White Westinghouse Range/Stove/Oven Temperature Sensor parts

18Loose or Burnt Wire Connection

Repair Instructions:

One of the wires that send electricity to the oven element or igniter could be burnt out. These wires often burn out close to the source of heat. To check if a wire is burnt out, look at the wires going to the element or igniter. If a wire is burnt out, you can usually see visible signs of burning.

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19Incoming Power Problem

Repair Instructions:

Electric ranges need 240 volts of alternating current, while gas ranges need 120 volts. If your oven's display board isn't working, it might be a problem with the power supply. For a gas range, you can tell it has power if the oven light turns on and the burner sparks. For an electric range, try turning on one of the surface elements. If any of these elements work, the oven has power. If the oven doesn't have power, look for a tripped circuit breaker or blown fuses and fix them as needed.

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