Wm20116cw Parts

I explained to the representative the piece that was missing on my washer. I had given him the model number etc. He was very helpful to make sure I got the right part he checked it three times just to make sure it was right. I received the part in a very timely matter. I would not hesitate to have them help me again. Im going to store them in my favorites if need part for an appliance again. Thanks again K. Jeanette Read more

After ordering the incorrect part from another site, I asked appliancepartspros.com which boot I needed. They answered immediately and I had the part within a day or two. My husband was able to find an easy to follow you tube instructional video on how to install it...and it was fixed in no time!! Read more

My washing machine had become increasingly loud during the spin cycles and you could feel a slight resistance when manually spinning the drum. I watched the bearing-replacement video on the website which was for a slightly different model with front mounted controls so I also downloaded the service manual to see how to disassemble my specific cabinet and controls. Once I had the washer disassembled and the tub & drum out I determined that bearing seal had failed and water had started to... Read more

I ordered a replacement part from AppliancePartsPros.com and it arrive the next day! Read more

I found other posts on AppliancePartsPros.com to be helpful. Most people and pros indicated that it was the Cold Water intake valve which has 4 solenoids on it. I watched the video to replace the Hot Water valve which is right next to it. My washer opened differently than the one in the video but it was not hard to figure out. Tools needed; Philips screwdriver and pair of regular pliers. I took the screws off of the small panel on top on the back of the washer. This allowed the control... Read more

Sensor assembly Read more

I found your tutorial, watched it a couple of times and decided I could do this! I got online and had a chat with your pro. I was a little disappointed to hear that my model required complete tub assembly, as the bearings didn't come separate. Had a heck of a time getting the inner tub unstuck! Probably saved me the heart ache of pounding out the bearings for buying the whole assembly, but re-assembly went great with NO parts leftover. Washer runs great, nice and quiet. Even the neighbors... Read more

I followed the video that was posted on your website, very informative and easy to follow. Only problem was, was the drum and bearings refused to separate, even after a week of applying rust buster and using a 5 lb sledge hammer and 2x4 wood. Spoke with one of your exceedingly helpful assistants on the phone and he gave me the only other option was to replace the rear drum assembly and the inner drum. So easy!! It's back together and running! I now can revel in clean laundry! I only have... Read more