Chris for Model Number FAFW3511KW0 A few weeks ago, my Affinity front-loading washer started shutting off between the wash cycle and the first drain-and-rinse, leaving the load soaked in sudsy water. At first, restarting the washer solved the problem; the second time through everything worked fine. Two days ago it happened again, only this time the washer failed to restart. The controls seemed to function normally, and I heard relays click when I pushed 'Start', but after that it just sat there and hummed. Thinking that the drain sump might be clogged, I cleaned and reinstalled it. Once I got everything back together, I checked for Error Codes. It showed E75, indicating Test 12 - Check NTC resistance. Unfortunately, this model is not equipped with a booster heater, and so has no NTC. That location on the back of the drum is just blank plastic. As it stands now, I have the washer hooked up and plugged in, trying to run the Clean cycle, but when I press 'Start' all that happens is the door locks. I am about to try the Diagnostic Test, but should I pretty much assume that I'll be stuck getting a new control board?
Answer Hello Chris. Yes, based on the information you provided, it sounds like the control board 137006060 is bad and will need to be replaced on the unit. Read More... Answered by AppliancePartsPros.com | Tuesday, September 15, 2015