Customer Questions and Answers for Water Inlet Valve by Whirlpool

Scott, using the dispenser interface, it would be recommended that the ice maker option is verified as being selected in the on setting. From there, the ice maker will need to be tested to ensure it is receiving 120VAC. With the ice bin removed and the door switch taped in the closed position, there will be a cover on the left side of the ice maker section that would need to be removed. The solid violet wire would need to be tested for 120VAC. If there is proper voltage, the next step would be to unplug the refrigerator, disconnect the wire harness for the ice maker and auger assembly, and remove the assembly by pulling on the lock tab while pulling the assembly forward. This will allow the fill tube located at the top of the cabin to be inspected for an ice blockage. If there is an ice block, the ice would need to be cleared and the valve WPW10349187 would need to be replaced. If there is not an ice block, the most likely failure is in the ice maker W10882923.