I saw a hint on YouTube that if the arm isn’t spinning add half a gallon of water and recheck. If after you add water the arm spins, then there is a problem with the valve not allowing enough water, and if not enough water, it won’t have the pressure needed to spin the upper arm. I replace the water inlet valve and the video supplied by AppliancePartsPros was exactly how to change it.
There was no video for the latch so I removed the front panel of the door. The latch had no screws, it was held in by two pieces of metal at the top that were pushed in. I was able to pull the tabs out and the latch slid right out.