How to Troubleshoot & Replace Frigidaire AP3965487 / 241681901 Ice Dispenser Lever (Actuator)

Watched the video, ordered the part, installed the new actuator with a phillips-head screwdriver in 10 minutes. However, getting the water hose back into position took another 10 minutes using pliers, this was the most difficult part of the job. 

The repair requires removal of the ice/water dispenser housing. Pull the power plug on the fridge before you start. Remove the 3 screws under the drip tray, push up on the face plate and it will come loose and hang suspended from the cable. Next, remove the 3 screws holding the ice and water dispenser module in place (be careful of the printed circuit board). Once that's done, you have to remove the screws and small holding plates on the actuator pivot arms. Hint: a head light, small magnetized Philips head screw driver and a pair of long needle nose pliers will save a lot of angst. After you remove the 2 plates and screws, you can jockey the whole module forward and up just enough to remove the remaining piece of the broken actuator. You will need to note the placement of the old actuator because you will need to work the replacement into the same exact position. Your camera phone and the parts diagram from APP will also help. Carefully replace the 2 plates and screw them in. They hold the pivot arms in place. Push the module back in to position and screw it in place. The last step is to replace the face plate. Hope this is helpful. 

Replace both thee the dispenser lever and the housing as both had broken tabs. Took about 45 minutes. Pretty straight forward repair. Easy enough that you can simply look at it to see how it comes apart. Tip: to get main panel off, remove 3 screws under drip tray then the panel slides up to come off door. 

Thanks so much! I watched the detailed video and knew I would be able to do the repair work myself. I ordered the parts and along with my I phone watching the video, I completed the repair work in an hour! Saved a bundle doing the work myself! 

I followed most directions found on this web site which was very helpful. Removed the 3 screws holding dace plate. I taped it to front of frig so as not to damage the wiring. Removed 3 screws holding the unit in place. Unplug wire connector on left side. It has a small clip. I removed the screws on the broken chute and replaced with the new one. Use a magnetic screw driver or have a magnet handy. Adjust the chute and rubber flap and replace the screws. It is very tight but I did not remove the water hose as suggested. Looked like it would have been very hard to remove it and it was not necessary. Installed unit back in place and connected wire plug. Replaced 3 screws. Replaced front cover and 3 screws. Works great. Replacement part looked and performed as original. Part arrived within 2 days so unit was not out of service very long. Make sure when you call for parts you have the entire model number. The loose paper with the booklet is not the entire number. It is inside the refrigerator. 

ORDERED NEW PART, CAME IN 2 DAYS. READ A INSTALLATION NOTE ON THIS WEBSITE. IT SAW VERY EZ. 

Replaced unit. Ordered new part and received an exact replacement 

I ordered the the parts from your web site and watched the video on how to fix it and I just followed instructions 

Replaced the broken part and the seal to the freezer ice chute. The parts were delivered in one day. It was very helpful to have the video showing how to do the repair. 

I replaced the dispenser switch and actuator. I probably didn't need to replace the actuator but thought that while I had the panel disassembled I would go ahead and order both items just in case. The videos made it very simple. I've ordered parts for several different appliances and have never had a problem making the repairs myself. I probably have saved $1000 or more over the years. Microwave, washer, fridge, etc. No need to call a service tech when Appliance Parts Pros helps with the videos to guide you. I had the parts in two days.