How to Troubleshoot & Replace Frigidaire AP3212517 / 134144700 Suspension Spring

Ordered new spring, replaced broken one. 

Replaced shocks and springs. videos were very helpful 

I was able to determine that both shock absorbers were bad. Also found one broken suspension spring. After replacing those items, I also decided to replace the drum drive belt and the door boot (bellows) as a precaution. It took me more time than anticipated to complete the repairs, but the end result was very satisfying. Our machine now operates like new. By doing the repairs myself, I figured the savings amounted to several hundred dollars over hiring outside appliance repair services. And we saved well over $1,000 over buying a new stacking washer/dryer set. I would not hesitate to tackle repairs in the future. 

Using the videos for shock absorber replacement and the suspension spring replacement. We spent less than an hour removing and replacing both sets. The washer is now quiet and sounds new. 

Bought the shock absorber kit and new spring, watched both videos on installing new shocks and new spring. Took off back of washer and removed old shocks as instructed in video except I didn't need to remove water tube. However, I had to remove an electrical box (two screws) to remove the bottom pin on the left side shock because the pin pushed up against the electrical box before coming out of the shock mount. Also, to replace the spring I did not have remove the back of the control panel, just the four screws that hold the whole top on and slid the top to one side. 

I paid a Sears tech $84. for a diagnostic visit, he informed me the washer would require a $350. repair to be made after another weeks wait for another appointment. He gave me a voucher suggesting I purchase a new machine, which I did. After picking up the machine, I installed and it did not work!!! Called for tech support and ordered parts and scheduled another visit requiring another weeks wait. In the mean time while taking apart the old washer drier I discovered a broken suspension spring, so I came to you guys on line and ordered the $24.spring. The spring arrived before the Sears tech and my young son Josh and I lifted the tub and installed the spring, put things back together and we are washing laundry. We loaded the broken down new washer into the truck and my wife is returning it today for a full refund. Praise God and thank you for your prompt service. 

The replacement suspension springs were easily installed using the video tips. The video was absolutely essential for the rubber boot replacement, as the written directions that came with the kit were poorly illustrated. Also essential was the large spring clamp mentioned in the video. The boot installation was a bit difficult at first, even after watching the video, and then went pretty quickly as I developed my own techniques. Also helpful was an able assistant aiming a flashlight just where I needed. I am very pleased with the results as everything is working perfectly. I LOVE THOSE INSTRUCTION VIDEOS ! APP is a great resource for the the DIYer and has made every repair project satisfying for me. 

I followed the video provided on your website 

Installed new shocks and springs 

Replaced spring.