How to Troubleshoot & Replace Ge AP2021171 / WB15X10020 Microwave Door Handle

After receiving the part, I 'googled' microwave oven handle repair, and saw a video as to how to replace. The top part of the handle was easily accessible from the door being open, but the bottom part of the handle was obscured. I saw on the video how to remove a large 'gasket' surrounding a portion of the inside of the door, making the screw for the bottom part of the handle accessible. Then, it was just a matter of screwing in the two screws, one for the top and one for the bottom! Then just had to pop back into place the large gasket. 

Ordered a new handle from you and had our " fix-it" son replace the old one. If not for him, we would have had to get a repair man. 

Partially pried up the gasket around window inside the door to expose the bottom screw. It was a simple repair. Watched the YouTube video that showed this as suggested in a previous post. It was very helpful. The gasket is a bit tight, so seeing it done in the video gave assurance that it would likely not break lifting it! The job took about 5 minutes. The service from ApplianceParts was amazing. I ordered the replacement handle in the afternoon and I had it the next day! Wow! That is incredible super service! 

Purchased new handle. Customer Service person, Daneile, was very helpful and research as to need for additional screw required by unavailable. Was able to purchase similiar self tapping screw from local hardware store. Job completed 

The handle seemed to be the easiest to fix based on "how To" repair info I found on the Internet! I could not find anything on the frame replacement and did not want to experiment without first having the frame I ordered in hand. I received the parts on Friday afternoon and in less then a half hour I was done. Turns out the frame snaps out and in just like the inner door molding. Now our 17 year old Microwave that still works great now also looks like new again. 

Replacement handle was here in a jiffy!!! (1 1/2 days after order -- no kidding!) 

Pried up the piece on the interior side of the door that covered the bottom screw (what engineer designed this????), and then easily attached the new handle. Watching a YouTube video first is ESSENTIAL, otherwise, you don't know how to access the bottom screw. Search "replace microwave door handle" 

Repair took less than 5 minutes. Snapped out the plastic gasket, removed 2 screws, put new handle into place, tightened the 2 screws up and snapped the gasket back in. 

I was thrilled to find your site! Not only was the price better than I had seen elsewhere, there were user comments to give me encouragement. I was so close to just replacing my 17 year old oven (imagine!) due to fear of the repair. I followed the written instructions given by one person and also watched a couple of wonderful videos online and Viola! it was done. I simply had to loosen the top screw of the handle which was still intact and visible when you open the door and carefully remove the plastic trim piece from inside the oven door to reveal the lower screw which had broken off. The videos were helpful in identifying this trim piece and showing how to carefully pop it out. I used a thin blade paring knife, popped it out about 1/2 of the way around the oven, replaced the handle and then gently popped the trim piece back into place. Being a 59 year old woman, I was pretty proud of myself! 

Got the part quickly from appliancepartspros and watched a video on YouTube on how to remove and replace, 5 minutes later had a new handle installed