How to Troubleshoot & Replace Ge AP6993956 / WD19X25187 Dishwasher Drain Pump And Motor Kit

Exactly as your videos suggested. 

The part was discontinued from the manufacturer. I found the part on appliancepartspros.com. Bought the part. And watched the video you guys had. The video was perfect. And I honestly wouldn’t have thought about the dirty water sitting in the drain pump and hose. 

Followed the perfect repair video from AppliancePartsPros.com and it went off without a hitch. Only took 20 minutes. Thank you! 

Before ordering a replacement I had used the dishwasher's drain pump test mode. The pump vibrated but did not pump water. After the replacement arrived and I verified it was the right part, and removed the old drain pump. Upon disassembly, a small piece of plastic was lodged in the pump preventing rotation of pump gear. The plastic was not from the pump, the color was the same as the wash pump but I could not see any damage anywhere in the washer. 

At first, we just thought we had a clog. We used a wet vac to suck all of the water out of the dishwasher. We removed and rinsed off the the ultra fine filter (although, it really wasn't dirty) and the coarse filter. Our dishwasher is plummed to a air grap (not garbage disposal). We removed the caps ont he air gap and the discharge hose on the dishwasher, then we used an air compressor to blow some air through to make sure there wasn't a clog. When those didn't work, we resorted to buying this pump. Unplugged the dishwasher (just the electrical, kept the water supply and discharge hoses hooked up because we had plenty of slack), removed 2 screws that bolted the dishwasher to the cabinet, pulled it out, turned it over onto its left side, easy access to the pump, removed 3 hose clamps and electrical connector, slapped the new pump in, righted the dishwasher, plugged it in, started it for about 2 minutes, then cancelled it, pump turned on and evaced the water, so slid it back into place, screwed it back down. I'd say it took us 30 minutes and we went super slow. Video on the site is very helpful as are some videos I watched on YouTube. Easy peasy 

The web is full of advice, I did all the "normal" fixes (clogged drain hose/filter) not my problem. Removed the pump and ran it on the bench, ran intermittently (2 out of 3 times). The new pump runs every time, has a funny feel to it but works! I realized that this has been going bad for some time and making my dishwasher smell bad. AppliancePartsPros has a great search engine, takes you right to your model and has exploded views (same as the OEM site). Price was right and they use FedEx delivery, great service. 

Very easy fix by just removing the old and installing the new. Tough time figuring out how the electric connector came apart (the release was hidden) but everything else went smoothly. 

Replaced drain pump. 

Trouble shot the issue and found that the drain pump needed to be replaced. 

Small wood chip made it to my pump and it seized it up, while troubleshooting. I also noticed that the rubber elbow was leaking. I ordered the pump kit plus the elbow not exactly sure what was included. New pump came in the next day, I replaced the pump (elbow was included with pump kit) and was on my way - the pump kit also came with a new filter which was a nice touch! The thing that took the longest was finding a 5/32" nut driver for the new worm clamp, everything else on the dishwasher is either 1/4" or 3/16". If the worm clamp was 1/4" I'd been done in 15 minutes.