I ordered a new top rack for our dishwasher . While I was ordering it, I watched the repair video. 2 days later when the new rack arrived I grabbed a screwdriver and popped the end caps off, pulled out the old rack and put in the new one. Put the caps back on and we were ready to rock n roll in just minutes. Thanks guys for the best price and service. Yes the rack is slightly different , but being our dishwasher is 14 years old you have to realize that things change. It works, we can do dishes, and we saved money because a new dishwasher will cost a whole lot more than the price of the rack. Thanks again - Bill