How to Troubleshoot & Replace Samsung AP4204358 / DC62-00156A Washer Tub Seal

I fixed it by replacing the bearing and the seal. 

Ordered the bearings top and bottom and the seal. Took it apart, set them in, and put it together. It works like as if she’s brand new. Thank you all so much for getting the parts in on time. 

I had already put an order in for a new washing machine before I stumbled upon your spider arm repair video at which point I promptly canceled the order. Until I saw the video I didn't even know what a spider arm was. I started by fully disassembling the washer and built a parts list as I went along of the things I thought should be replaced. I placed my order and while the order was being processed I power washed the tub and drum. Once the parts arrived I put the whole thing together in a couple of hours. Hopefully we'll get another ten years out of the washer. Thanks! 

Replaced bearings, and seal 

Took it apart, all of it in order to fix it, but it worked out better than I could have hoped. 

I checked website to find out the problem. My husband helped me I didn’t have the strength for loosing the bolts and lifting. It took us eight hours well worth it. We had never taken on this big of a challenge. With watching your video we succeed. 

I used all the parts purchased and made the repair. Though it took me a long while, we did not have all the tools necessary to make the repair all at once. And be READY those bolts attaching the old broken Spider Arm are a DOOZIE to take out. We ended up drilling out the bolts - very carefully - of course without damaging any of the surrounding parts. CLEANING the nasty-ness off everything was also a chore. But once it was done, following the video and putting it all back together again was easy. And people said we were crazy to get it fixed since it is a 12 year old washer. Its washing clothes wonderfully again at a fraction of what a new washer would have cost! 

Replaced arm 

First, order all of your parts from appliancepartspros.com. I ordered the rear main seal. Also ordered new seals and drain pump because I knew the case was gonna be fully opened. Rear main seal is behind the stainless tub so the whole machine has to be opened up and the tub has to be removed. Then slit the plastic tub and pull stainless tub out. Pry out rear main seal and replace. Then assemble unit back. There are some good videos out there. Took me about an hour from start to finish. 

Diagnosed major SAMSUNG failure (tub spider assembly) machine less than 8 years old! Ordered required parts. Timely delivery from supplier A.P.P. as well as excellent repair input from service technician whom was knowledgeable and thorough. Definitely a QUALITY organization to work with!