I googled the symptoms, that led me to the website. I found others with the same symptoms and they all reported success with this replacement part. The website led me in that direction as well. I ordered the part and it arrived a few days later, however, the box had been damaged/opened and there was no packing material in the box. I installed the part in a few minutes with no issues and reprogrammed the unit using the instructions provided (thankfully still in the box!) the refrigerator works great, hopefully for another 15 years.