How to Troubleshoot & Replace Whirlpool AP6030944 / W10823724 Surface Heating Element (Cooktop)

Ordered new element from AppliancePartsPros.com. Part arrived well packaged and the new element was identical to the old one. Opened power panel breaker for range. Pulled range out of space for easier access to do job. Removed top of range by removing front control panel (6 screws) after disconnecting 3 wire plugs and then supported the control panel on the oven door handle. Next I removed the glass smooth top by removing (6 screws). Inverted the smooth top to allow removal of the old element. The element was secured by 2 screws and associated wire bracket were secured by an additional two screws. After disconnecting 3 wire connectors and associated screws for element and wire brackets the old element was removed. I reversed the process for installing the new element taking care not to damage any portion of the new element. I recommend that care be taken when handling the new element as the coils are very delicate in appearance and there are other control parts attached to the element that could be damaged if not handled carefully. After replacement of the element it is a simple matter of reversing the initial process of turning the smooth top upright being careful not to damage any of the four elements and then reinstalling the screws. I recommend at this point to plug the front control panel plugs back in and testing the new element. You will need to close breaker for range providing you did open it. Be careful as there is the possibility of getting shocked on exposed electrical connections on the back of the control panel. Most of the connections on my range did not present a problem for electrical shock due to their design but other models may be different. After testing the new element I reinstalled the front control panel and pushed range back into place. Overall, if you have a moderate understanding of electrical circuits and are mechanically inclined this element replacement is very easy. The total time to do this I marked as 30 - 60 minutes but I took my time to make sure I didn't damage the new element. I cannot emphasize enough the importance of handling the new element carefully. 

I replaced the control switch which did not fix the problem. My next choice was to replace the element. A bit of a challenge since this is a glass cooktop and has to be removed to replace the element. The element turned out to be correct fix for the problem. I usually don't throw parts at a machine until I find the trouble, but this time it still was cheaper than having a tech come out to do the repair. 

Was going to be charged $1000.00 + for repairs by "Mr. Appliance. " Did it myself for less than half (including rough estimate of my time) using APPros parts and Google. 

Went online and looked up replacement instructions. They were simple. Disconnect power cord. Removed some screws with a screwdriver. Remove some others with a nut driver. Disconnect 3 connectors which are keyed so they only go on the proper way and flip over the ceramic top. Remove some more screws with nut driver. All are the same size by the way. No need to remember which size goes where. Remove spring tab type connectors with needle nose. Position new burner. Tighten down, reconnect wires with needle nose. Flip ceramic top over, connect three connectors, screw in all screws. Reconnect the power cord to the wall. Your done. 

The repair was definitely not to be made by the mechanically inept person. The top of the range needed to be removed and the wires disconnected. Then the new burner needed to be installed. The new burner needed to be modified to accept wire connections so if you weren’t a handyman the repair would’ve been quite complicated. 

Replaced element. 

I emailed chat with a pro. They walked us thru on the process. It was pretty easy. 

Took stove of cabet took off top shot off power to stove replace elmnt surf 

DISASSEMBLED STOVE TOP AND SWAPPED BURNER 

Great service from ApplianceParts.com. They walked me through the information I needed to determine problem and then to make sure I received the correct burner for the repair. I ordered the part on late afternoon of Monday and it arrived at our door late afternoon on Tuesday! Great service. The repair was not difficult and took about 1 1/2 hours. Most difficult was removing the ducts for the downdraft. Once that was complete I pulled the stove to access screws that held the top to the frame, unplugged the electrical wiring to the top, and removed the glass top from the frame. I could then remove the failed burner, install the new and reassemble. .