After disconnecting and removing the device from the freezer, I de-iced the build-up and allowed it to dry. When I reconnected it, I was still not getting any ice. I replaced the icemaker (standard delivery got the part to me in one day!) and I swapped out the icemaker in about 20 minutes. The video on appliancepartspros.com was very helpful to me, even though the refrigerator in the video was not the same model as the one I own. New icemaker began making ice within an hour of replacement.