How to Troubleshoot & Replace Whirlpool AP6023438 / WPW10619844 Lid Lock Assembly

I determined I needed a new lid lock switch which I received in 2 days. The video on this site was very well done showing step by step removal of the original and installation of the new one. 

Ordered a new replacement latch that came to my house within 3 days of order. Watched a video on how to replace maybe 4 times to make sure to do it. Day after Christmas I started at 9 am and by 10 am it was done and complete. Ask the wife to start washing something to make sure that everything was working properly and that solved the problem. Absolutely GREAT!!! I want to thank Appliance Parts Pros for the video, prompt delivery, and understanding. THANK AGAIN !!!! Larry 

First, the video provided was very helpful. Here is the "but". It would be impossible for Appliancepartspros to do a video on every model, I know that. The way our top lifted was NOTHING like the video. Once inside, it was exactly like the video. With the help of APP friendly (and oh so patient) chat operators it was determined that there were two clips on the rear of the machine, that once removed, the top magically lifted right up. I spent more time screwing around trying to lift the top than I did doing the repair. Seriously, if it takes more than fifteen minutes to replace that part you are dogging it. On the other hand I spent 45 minutes trying to get the lid raised until the epiphany. If you have this model - Remove the top screws from the clips on the rear corner of the machine, loosen the bottom ones. THEN slide the top forward about 1/2 inch. THEN lift the front of the lid about 1/4 inch. THEN push the clips on the front corners of the machine (in between the top and base) which release the top. There, I just saved you an hour on a chat line. 

Replaced the latch and it works fine. 

The only issue was raising the top on my washer to gain access to the needed area. The video made it seem much easier than it actually was. I found it was much easier to remove the 2 rear brackets first and than raise the top. Once I had access to the area it was a fairly easy replacement. 

Replaced latch. The video on the web page for the part showing how to replace the part was extremely helpful. 

Ordered the original manufacture part, watched a how to video and replaced the broken part. 

Replaced it with your product. Your video made it super easy to do and it took less than 10 min from start to finish. 

Order the new part and installed. 

Ordered replacement part, easy to replace, works fine! A friend did it for me. Unsure of all the tools he used.