I viewed lots of videos to try to figure out how to fix my Maytag Bravos MCT. I knew I had messed it up because i tried to wash a yorkie dog bed that had too much sand in it We had to take the back off several times, to clean out the water drain pump and recycling pump. Sometimes it would start and sometimes it wouldn't, plus the door latch was not working right. I went ahead and ordered a new latch kit along with a new drain pump. That was Thursday afternoon. To my surprise the parts arrived on Saturday! That night we actually removed the tub to clean out under it, then changed out the latch lock. Lastly we replaced the drain pump. WORKS LIKE A NEW MACHINE NOW! I am so happy. I can't believe the fast customer service and how quickly the parts came. I was really dreading a visit to the washiteria. Thank you for such prompt service