Customer Questions and Answers for Drain Pump by Whirlpool

Michelle, The LD error flashes when the water level does not change after the drain pump is on. Is the drain hose or the drain pump clogged? Is the drain hose height greater than 96"? Is the pressure hose connection from the tub to the machine/motor control pinched, kinked, plugged, or leaking air? Is the pump running? If running is it pumping water?

Mike, This will most likely be an issue with the pump. The impeller may be a bit wobbly and when it has completed the draining of water, this would cause the impeller to start wobbling while spinning which would cause the noise. You will want to replace the drain pump for this issue.

Don, Thanks for the question!!! Remove the motor stator and check around the seals and bearings in the tub bottom for the leak. I would not replace the pump until I verified where the leak was coming from.

Steve, WIth the drain pump and control board having been replaced, you will want to check wiring between the pump and the control board for damaged wires or connectors.

Steve, Check to make sure that there is no damage to the hub assembly and check to make sure that the drum is turning freely. If the hub is damaged then it will need to be replaced and if the tub will not turn by hand then check for anything that would keep the tub from turning.

Will, That is a OE part number from the manufacturer. Part numbers are model specific across the board.

Hello Mike, You will need to order 280187 for the model provided as it is the only way to get the pump as per the manufacturer.

Hello Ken, this is a floating basket design, during drain mode the basket has to drop down on the driveshaft and reengage the hub driver, anything that prevents this the control will display SD as it thinks there is excess suds preventing a full drain and the basket is still floating up from the hub driver. You will have to access and remove the basket and check for a rag between the tubs or problems with the drive shaft (corrosion ).

Hello Gloria, suggest you access and remove the clothes basket at this point, check under it for any clothing and also inspect the driveshaft the basket slides on, lastly check under the washer that the motor rotor is not hanging up on anything, and stator for any cracks.

Hello Barry, we are unable to either locate that part or identify it, also there is no mention of it in any service manual. It appears to be a dampening pad either for noise or excessive movement of the tub or a wire harness or drain tube.