How to Troubleshoot & Replace Whirlpool AP5650269 / W10536347 Washer Drain Pump

Changed out the Drain Pump. 

I used a shop vac to remove water and then followed the great video on your website. 

We replaced the drain pump with a replacement part from AppliancePartsPros.com Easy to do and works great! And the part arrived the day after I ordered it! 

The repair was very simple. The job took less than 15 minutes from start to finish. The video was very informative and showed step-by-step how to do the repair. 

We followed the video instructions. Went smoothly. 

The noise has stopped. Working ok now. Will replace the pump when the problem returns. Might have been something inside of pump. Fingers crossed. The pump arrived the next day! 

Ordered replacement drain pump and replaced pump. 

I ordered the replacement drain pump from AppliancePartsPros.com on Sep. 29 and got an email that the part had shipped that day. The next day I checked the tracking number and it said Out for Delivery and it was delivered that afternoon. With the help of my son and the repair video on AppliancePartsPros.com, I had the part replaced within an hour and the washing machine has been working great since. I highly recommend AppliancePartsPros.com. Thanks! 

I watched the video on the replacement of the drain pump. disconnected power, drain hose, and water lines laid a blanket on the floor, removed water from the washer, and laid the washer down face first on the blanket. removed the drain pump and installed a new pump. unfortunately plugging the wiring connector in, wires came out of the plug, cleaned up the connector, installed wires in the connector, squeezed it together and reconnected everything, and ran a test run. worked great, all done. the video was great. 

So, I finally got the error codes F31 and F32 to be displayed, meaning "drain cycle interruption' or something like that. Duhhhhh! I went straight to Appliance Parts Pros, and narrowed it down to the drain motor. Duhhhh, again! It was around 3:00 pm, so I ordered the motor and chose the overnight delivery (next day) shipping option. I drained the washer, tilted it over on its front, and had the old motor already removed when FedEx delivered the new motor at 11:30 am the next morning. I had the new motor in, and was running a test cycle by noon! Thank to Appliance Parts Pros, the 16-year-old washer is running like new again. You folks have bailed me out many times over the years! A big Texan THANKS to all at your great company!