I had an issue with the washer once before, being it's about 8 yrs old that's not bad. Last time a sock managed to get caught between the tub and plastic shell. Any how, this time drain cycle wasn't working, so I took the washer apart to get to the drain from the inside. After watching Matt from AppliancePartsPros.com, this was done with relative ease. My wife and I took everything off and cleaned out the drain (which had about 6" of hair and lint stuck in it) and gave the rest of the parts a good cleaning. Put everything back together and didn't have any "extra" parts when we were done. Ran a cycle, no luck. No problem, Appliance Parts Pros got my back. I looked up their website and ordered the part I was looking for. There was a place to put model number in to make sure your part was right. They had the part in stock and a video to show you the steps if you needed it. These guys thought of everything. My part showed up on time and I great condition. The part went on without a hitch. Another quality job done with the experts at Appliance Parts Pros. Thanks for the next 10000 washes.