How to Troubleshoot & Replace Whirlpool AP6009324 / WP4388152 Water Tube Assembly

The part arrived new and as advertised. However, I did not like having to order two tubes just to get the one I needed. I will have to just throw away the unused tube assembly that cost me $40 ($80 for both of them). The video by Appliance Parts was very valuable. This tube replacement was more involved than a prior job I did. The video showed how to use a “fish” string for the tube and explained that the freezer door hinge and cam should be removed to reduced the friction when pulling the tube. That was useful info; but, there was no mention about how the 3 hinge screws were held in place to put it back together. The cabinet (in my unit) does not have threaded holes. A loose plate with three threaded holes has to be positioned and manually held in place inside the cabinet to receive the bolts for the hinge. This was by far the most difficult part - putting the hinge back on. One of the 3 bolts is also slightly different from the other two. I did manage to successfully complete the repair. And, the freezer door fell off the wooden block and mashed my hand only twice! Be sure to watch the video and work carefully! 

Replaced the hose assembly following the instructional video. 

First I watched the repair video on your web-site, which was awesome. Pulled fridge away from wall, unplugged from electrical outlet, turned off water. Followed the video's instructions to the letter. The string I used was the kind used by building contractors or those setting fishing lines. Used Gorilla tape to affix the string to the hose. Found it was difficult to get hose through the door tubing hole. My son inserted the string into the tubing and pushed it the entire length of the tubing out the other end. Then tapes it to the end with the spout. The hose went through the hole and trough the door with ease since there was no tape on that end of the hose. No problems after that alteration from the video description. Thanks for the repair video it was very helpful. 

Replaced the entire spout and attached hose. It was very straight-forward using the video provided on the appliancepartspros.com website. 

Followed the procedure outlined in the How-To video. Using the door support block is key! I also removed the small plastic water catch tray, and the rectangular plastic face bezel. No need to unplug wires --- just twist upside down and use painter tape to hold up out of the way. I found this easier for my old creaky arthritic fingers to access the parts. All else went exactly as shown in the repair video. Pretty straight forward. Ordered part on Monday. It arrived on Tuesday noon. Installed and out to lunch by 12:45 pm. Thx, Guys! 

Replaced water tube assembly. 

We watched your you tube video and followed your instructions and replace the whole water tube. It was successful project. Can’t believe it how easy it was after watching your instructional video on you tube. Thanks a lot and keep it up. 

I had to replace the water tube assembly. The only thing I did different was to insert the string into the tube and then add the tape. Sometimes the string and tape can be to fat to fit through the the bottom of the door. The video was very helpful. 

Replaced the water reservoir. 

Replaced it with new water tube assembly