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Some assembly required.
I figured it had to do with the gear mechanism. Internet search with Whirlpool discovered the parts were not available. AppliancePartsPros had parts and the complete agitator. I watched the video (excellent instructor). With a screwdriver, socket wrench and a little grease, I accomplished the replacement in about 10 minutes. Washing machine works like new. Total cost about $80. Ordered Sunday, repaired on Tuesday. Read more
Excellent and the help of the videos was most helpful. The part was new highly recommend site Read more