Kenmore Refrigerator 363.58062897 (36358062897, 363 58062897) Parts

• Ice maker not making ice
• Ice maker won't dispense ice
• Leaking

Much easier than expected, I was certain it had to be a water line but the solved everything Read more

• Door sweating
• Frost buildup
• Ice maker won't dispense ice
• Freezer not defrosting

My refrigerator is 13 yrs old and began to build up frost in the ice cube shoot and the water tube began to freeze up over night. The flapper door was not closing completely. I simply removed the control panel by pulling up and out on the bottom edge, the edge is only about 1/8 inch thick, so don't reach in to far. You should be able to feel a small division line between the control panel and the refrigerator. No screw driver was needed to expose the 4 mounting screws of the inner dispenser... Read more

• Leaking
• Not dispensing water

We noticed a puddle of water in front of the fridge a couple of months ago-dried the floor up both times and thought someone had dropped ice-or spilled water. A couple of weeks ago there was water dripping through the dropped tile ceiling in the basement. I shut off the water for the water supply to the fridge at the copper pipe in the basement and removed some of the tiles which felt a little damp. It still dripped all day. When my spouse came home he pulled down more of the tiles. It was as... Read more

• Freezer section too warm
• Noisy

My refrigerator's cooling fan was making a noise. It wasn't loud; in fact, it was barely discernible. However, it was just loud enough to annoy me. The fan blade was hitting the shroud every now and then, creating a subtle, yet annoying sound. I'd tried tightening all the screws back there, and it helped-for a while. The noise came back. After looking at the fan motor, I noticed the bushings; it occurred to me that they might be the culprit. And why not? They were the originals installed at the... Read more

• Not dispensing water
• Leaking
• Ice maker not making ice
• Ice maker won't dispense ice

To verify if you have a bad valve in the first place read on... I first pulled out the ice maker to remove all the frozen water including the inlet section which was a huge solid waterfall of ice. While it was out completely disconnected I cleaned/chipped out the freezer section ice puddle. I also completely melted the ice cubes and ice puddles off the ice maker at the fill bucket end in the sink with running water careful to not get water near the power cord area. I then put a tall plastic cup... Read more

I ordered a new switch from APP and fixed my fridge. However, the video posted for this repair on this site is not applicable to newer refrigerator models. I have a 2015 GE GTE18IHCRSS and had to drop the control housing (#432 in the diagram) to attach the wire/plug assembly to the switch. Only had to remove the front screw with a 1/4" nut driver and that provided enough of a gap for me to plug in the switch. So the correct method to replace the light switch in a newer model refrigerator is as... Read more

• Won't start
• Fridge runs too long
• Frost buildup
• Fridge too warm

After reviewing a number of testimonials and your videos from your APP.com site I determined my most likely problem was either the defrost heater, thermostat, timer or possibly all three. The real challenge now began. Getting to the specific parts with my specific model number was a real challenge. It was not as easy as removing the light guard and 5 screws since my model had two Track Cant Shelf vertical rails restricting the removal of the back panel. Also, these rails could not be removed... Read more

• Freezer too cold
• Fridge too cold
• Too warm
• Freezer section too warm

Yes, a 49-yr old woman fixed this fridge all by herself! AppliancePartsPros was very helpful in the diagnosis of the problem, which I determined to likely be the result of defrost failure. There was a large amount of ice and frost coating the back of the freezer despite the inside temp being 42 degrees. My husband thought I was crazy to think it was a problem with ice when the temperature was warm, but I told him to trust me and I would attempt the repair. He just wanted to throw the old one... Read more

• Fridge runs too long
• Door won't open or close
• Door sweating

I followed the directions on the video.....had to look at it a couple of time. Difficult to work lying on the floor for me, but the technique was spot on. I have now replace the door closing cams on the refrigerator door and the freezer door of the side by side unit. Thanks for such great instructions. Read more

• Leaking

We noticed a puddle of water in front of the fridge a couple of months ago-dried the floor up both times and thought someone had dropped ice-or spilled water. A couple of weeks ago there was water dripping through the dropped tile ceiling in the basement. I shut off the water for the water supply to the fridge at the copper pipe in the basement and removed some of the tiles which felt a little damp. It still dripped all day. When my spouse came home he pulled down more of the tiles. It was as... Read more

• Light not working

I researched the model and watched a YouTube video on the repair. I ordered the part. Two days later it arrived and I made the repair. I'm all thumbs in home repairs, but had it done in 5 minutes. My husband was surprised. Nice that I can take care of a few simple repairs around the house. Read more

• Fridge too warm
• Fridge runs too long
• Freezer not defrosting
• Freezer section too warm

My GSS20IETD BB side-by-side refrigerator had been having the ice form into a single mass over a period of a week after cleaning it out. It actually kept breaking my ice maker auger and pushing the slide-in tray or shelf over the ice maker up breaking it also. Frost would form all over food after about a couple of weeks. The ice auger motor would freeze up and stop turning. The coils did not have frost on them when I was able to view them. I replaced the thermistors in the freezer, defrost the... Read more

This was a two and half year issue as different things failed at different times. I would get one part, then another would fail. Ultimately, I got to a point where what failed, I hadn't been ordered the part yet. The seal on the freezer door took three bathing's before it plumped up and un-creased. The directions on the box it is shipped in said to heat the seal up in hot water then cool it down with tap water. I didn't need to do that. It took a lot of massaging of the seal, but... Read more

I changed the motherboard - computer and also changed the motor in the freezer, because it was doing a howling sound every time it turned on. The repair technician asked for $500 for a repair and that is on top of the $230 I paid him two days before. I looked up the parts and decided to try myself and it paid off. Great instructional videos. Thanks Read more

• Noisy

I used a set of ring pliers to remove the old retaining ring, then spread the plastic ribs around the fan motor shaft with a small flat bladed screwdriver to ease removal of the old fan blade. I reversed the process to replace the blade, gently tapping a socket from my socket wrench set placed over the motor shaft and ribs with a small rubber mallet. I stopped when the shaft protruded about 1/8" beyond the plastic ribs of the new fan blade, then installed the new retaining clamp ring with the... Read more

• Leaking
• Ice maker not making ice

Replaced original (18 yrs.) 1/4" plastic tubing, clamp and grommet (AppliancePartsPros/GE parts) from outlet of ice maker water control valve to ice maker inlet. Also replaced water supply line to inlet of water control valve with new, GE braided, PEX 1/4" supply line with pre-attached female compression fittings on both ends. Repair job with AppliancePartsPros parts from outlet of water control valve went perfectly well, was simple, and had no leaks when tested. Parts were easy to install,... Read more