Customer Questions and Answers for Dual Element by Frigidaire

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Manufacturer Part

Dual Element

4.89 (64)

By: Frigidaire

Part Number: OEM13670382

Manufacturer Part Number: 316555800

The Dual Element is an OEM part for Frigidaire ranges. This element features two heating zones, allowing for versatile cooking options by providing both high and low heat settings on the same burner. It ensures efficient and consistent heating, making it ideal for various cooking tasks. It contains a 9-inch, 1200-watt element and a 6-inch, 1300-watt element, combining for 2500 watts at 240 volts

Causes of a bad dual element can include electrical issues, wear and tear from regular use, or physical damage such as cracks or breaks in the heating element. These issues can lead to inconsistent heating or complete failure of the element.

Symptoms of a bad dual element include:

Burner not heating up
Inconsistent or uneven heating
Element not switching between high and low heat
Visible damage to the element

This OEM replacement is also compatible with Electrolux, Gibson, Kelvinator, and Kenmore models.

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Questions & Answers

For Frigidaire Dual Element (Part Number: OEM13670382)

Linda September 12, 2017 for Model Number GLEFZ384GCA

While baking the message F11 pops up and oven control beeps, what could the problem be? Doesn't finish baking.

1 Answer

Hello Linda, this error code refers to a shorted key pad. Try unplugging the unit for 30 seconds, if the code reappears you'll need to replace the electronic oven control part number 316557205. You might also need the control overlay part number 316419303, thanks!

John June 12, 2017 for Model Number Kenmore electric stove top

When I turned the dial for my left front burner there was a flash and a popping sound that came out of the dial, before I order any parts I would like to know if this was caused by a bad element or a switch. thank you.

1 Answer

Hello John. It sounds like the switch is bad and will need to be replaced on the unit.

Mr.C May 17, 2017 for Model Number FFEF3043LSK

How can I determine if I have a bad element or if it's a bad switch for my dual right front burner? I don't want to spend $100.00 of either and not need one of the 2 parts. Thanks

1 Answer

Hello Mr C. You will need to test for power to the element from the switch. If there is power there and element does not work, you will need to replace the element on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Don December 07, 2016 for Model Number PLES389ECG

I am replacing the top burner, part # ap4556791. Do I need to pull it out from the wall?

1 Answer

Hello Don. It is best to pull out the range from the cabinets when replacing this part.

Karen From Ca December 06, 2016 for Model Number Kenmore Model 790.96219409

Have a Kenmore whose front right dual burner center is not working. Want to make sure I order the correct part.

1 Answer

Hello Karen from CA, This can be a failed surface element 316555800 or a failed infinite switch 316238201. To determine which is at fault, you will need to raise the main top and use a voltage tester to see if both 120Vac legs are being delivered to the element. If so, the element is at fault. If not, the infinite switch has failed.

Freddy November 30, 2016 for Model Number 970C623120

I am attempting to replace my new dual burner (#316555800) and took pictures to remember which wires go where but I forgot to mark which slots on the support bar where both the large and new dual element fit in to be in the right place. Please help. I'm tired of eating take out! Thanks.

1 Answer

Freddy, Unfortunately we do not have any information that would tell you which slots on the support bar that the element would sit on. You will want to try in one location and do not screw the top down and see if it is in the correct place and if not then try another location. This would be the only thing we could advise. If you are looking for the correct spot to mount the clips on the back of the element then look at the old element for where the screw holes were and use that number on the new element.

John P September 18, 2016 for Model Number 790.96333504

The right front double burner is burnt out . I just want to make sure I order the correct part to replace it. Thank you for your help in advance