Kim April 10, 2014 for Model Number pss26lsrfss If you buy a circuit board and the problem still happens can you send it back?
1 Answer Hello Kim. Here is a link to our return policy. You can send it back. http://www.appliancepartspros.com/customerservice/returns.aspx Read More...
Asim April 03, 2014 for Model Number PSS25MGMBCC Hi Pros, First, thanks for the excellently wonderful site for those who wants to troubleshoot problems in their appliances. I haven't finish reading all the Q&A yet, but decided to mention the problem first. My GE refrigerator PSS25MGMB CC stopped freezing and cooling, meaning the freezer section as well as refrigerator section are not working, but the fans are running fine. Initial troubleshooting revealed that the compressor is not running. While trying to find the voltage across and around start up PTCR relay, when I touched the white wire of the relay with a MM leads, magically the compressor kicked back on, and it started freezing and cooling like normal, I concluded that the white wire of the relay was loose. Kept it running on and off for the 2 days, but third morning the compressor stopped working again. During second troubleshooting session, checked the voltage across comp and line (black and brown wire) at the main board, it shows 120 VAC, figured the startup circuitry is getting 120 VAC, OK, then checked the ohms across all 3 winding (S, R and C), it came out out 6, 6 and 12 approx, figured compressor is OK. suspected bad ptc relay and overload relay, replaced both with new, still the compressor didn't start. During third troubleshooting session, checked the voltage around startup circuitry, able to verify 120VAC at the two relays and the capacitor inputs, but suspected no current flowing thought the startup circuitry, suspected capacitor bad, replaced with new, but still the compressor won't start, no humm, no noise, just cold. So my question will be, can something in the main board causes the current not to flow through the compressor startup circuitry, though the 'comp' and 'line' are showing 120VAC, Please advice. Thankfully appreciated in advance. Sincerely, Asim
1 Answer Asim, You will want to check for voltage from the overload which would be the black wire coming off the compressor to the orange wire on the relay to see if there is 120 vac at this point. If there is 120 vac at this point then the compressor sounds like it would be the issue. If you do not have 120 vac at this point then you will want to check at the main control board from the blue connector that has 3 spade connectors that it attaches to. Check from the black on this connector to the orange on connector J7 pin 9. If there is not 120 vac at this point then the control board is faulty and would need to be replaced. If there is power there and no power to the overload and relay then the issue will be in the wiring of the unit. Read More...
Tim March 29, 2014 for Model Number DSS25KSTBSS Ref. will work for a day or two then starts to defrost. Then it may begin to work awhile then quits again. It looks like it is trying to display a possible E2 in the display but part of the letter and number is not showing. I can't see any bad spots on the control board , is this a control board problem or is it a possible problem with the control in front on the frezzer door.
1 Answer Tim, Your unit does not have any error codes that would be associated with it. Based on the description of the issue that you are having, it sounds more like the main control board would be the issue. The part number for the main control board WR55X10942C. Read More...
Hewlett March 28, 2014 for Model Number GSH25JSXBSS I purchased a GE Refrigerator side by side refrigerator 4 years ago from Home Depot. Both sections, refrigerator and freezer stopped cooling. My technician replaced the motherboard with a compatible board. It worked for two (2) days then went bad again. My question to you is what is the correct part number for that model?
1 Answer Hewlett, The manufactures part number for the "mother board" for model number GSH25JSXBSS is: WR55X10942 / WR55X10942C . You didn't mention what went "bad again" so you may want to check and make sure the wiring on the replacement board is correct. Read More...
Stewart S March 18, 2014 for Model Number GSS25QGTAWW My refrigerator has stop dispensing water. Everything else is working fine. I checked the water line and everything is clear. When I press the flap for water, there is the usual clicking sound but nothing comes out. I have installed a brand new filter with no change in operation.
1 Answer Hello Stewart. Remove the water line from the bottom of the freezer door and see if you can get water to come out there. If so, then the line is frozen in the freezer door and you will need to install a dispenser heater kit WR49X10173 in the unit. Read More...
Paul March 17, 2014 for Model Number GE Gss22jepdww Freezer makes ice but neither water or ice dispenses. Each dispense option can be selected but in each case, After pushing actuator the courtesy light flashes.
1 Answer Paul, The first thing that you will want to check is the wire harness at the bottom of the door. Check for loose or exposed wiring that could cause a short to ground. If this checks ok then you will want to go to the main board and check the voltage to the dispenser. Check to make sure that there is 12 vdc and then hit the dispenser and see if there is a voltage drop. If there is then the dispenser board would be the issue. If there is not 12 vdc then the main control board would be the issue. Read More...
Nancy March 14, 2014 for Model Number GE Refrigerator Model#GLS25JFTA Approximately 3 years ago GE replaced the Main Board in my refrigerator and everything worked fine. Now, it seems to be making a much loader noise when it runs. It seems to be running longer also. Is the Main Board going again or is there some other reason for the louder longer run? I cleaned out both drains with hot water and baking soda as I was told in the manual but nothing improved.
1 Answer Hello Nancy. Try cleaning the coils on the back and see if the condenser fan motor is making noise, you will need to replace it as well. Read More...
Gary March 12, 2014 for Model Number GBS22HBRBCC I replaced the mother board on refrigerator. In replacement instructions it said if I have a bottom freezer that has power cable plastic housing that covers capacitor board . Locate black,green and white wires between the connector and plastic housing of the capacitor board and cut the green wire between connector and plastic housing of capacitor board. Don't know what they are talking about. Please explain. Thanks
1 Answer Gary, You will need to remove the compressor cover. On the left side looking at the back of the unit. Locate the power cord. The power cored goes into a connector, disconnect the connector. If there is a capacitor board in the plastic housing attached to the power cord then you will cut the green wire between the plastic and the connector. Plug the power cord harness back up the to cabinet and check toensure that the unit is working. Read More...
Guillermo February 27, 2014 for Model Number gss20iepdww Refrigerator side by side, freezer side build ice on evaporator. I replaced Main board control, defrost heater, and defrost thermostat, and evaporator no defrost. So is any other problem. Thank you.
1 Answer Hello Guillermo, There is a sensor WR55X10025 on the evaporator coil at the top that can send incorrect information to the board. This and the components you have already changed are the only parts to the defrost circuit except for the wiring in the blown insulation, (unserviceable most of the time). Read More...
Justin February 26, 2014 for Model Number GSS22JETEWW The other day the freezer was left open all night and wasnt noticed until the following morning. I closed the door and didnt think anymore about it. Went in to the fridge side later and noticed that it was warm and wasnt getting cool. I checked the freezer side and it was warm too. Unplugged the unit and let sit and now its colder on both sides but the unit runs nonstop....what could be the issue? Also, I removed the panel on the back to clean the dust off the coils and all and felt the compressor and its hot....normal?
1 Answer Justin, If the unit had time to get to room temperature then it will take 24 hours to get back to normal. Check also to make sure that the condenser fan is running as it can cause the unit to not be as cold. The compressor being hot is normal. During normal operations it will run at about 200 degrees. Read More...