Customer Questions and Answers for Refrigerator Defrost Heater Kit by Ge

Hello David. Your element has to wires going to it. The new element WR51X10101 only need 2 wires as the other end of the dual elements are connected together with a jumper wire.

Ony W, With the unit leaking from the freezer compartment during the defrost cycle, you will want to pull out the lower baskets in the freezer and clean out the defrost drain as it is most likely clogged up and causing it to freeze up.

Howard, You will want to check continuity of the limiter which is the round disk on the evaporator coils for continuity. If there is no continuity then the limiter is defective. Also check the thermistor which is also located on the left rear top of the evaporator for resistance. The resistance should be 42.2K ohms at 0 degrees. This will most likely be the cause for this issue since the heater checks ok.

Hello Carol. The install of the dual heater should not affect the back wall in the unit. If so, you have the element installed wrong in the unit. The back wall should be in the same location in the unit.

Hello EJO. Check and see if the drain is clogged. If so, Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html

Not Cooling, It is possible for the problem to be a compressor, or perhaps a restriction in the sealed system. Bad thermostat, wouldn't really start there, perhaps a defective evaporator fan motor. Or possibly an auto damper problem. It's a little difficult to make recommendations and advise you without a model number of the product you're working on. Please repost your question and attach a model number, we can be more exact and efficient if you do. Thanks,

Hello Larry! Yes, all parts are warrantied for one year from the date of purchase. Please see the following link to view our warranty policy. Thanks. http://www.appliancepartspros.com/customerservice/warranty.aspx

Hello Dick. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html

Hello Jon, If you use only one element, it will be the wrong wattage and will burn out prematurely. You will need to make the connection tightly and seal from moisture with petroleum jelly or grease. The connection was loose so it built up heat so you will need to make sure it is tight. If using a wire nut, you will need to hold the wires beside one another and let the wire nut twist the wires for a proper connection. If using a crimp connector, it will have to be crimped tightly so the wires cannot be pulled out. Also, the extension does not have to be used if the short wire is carefully draped across the evaporator so no screws will catch it when the back wall is re-installed. In this case the wire should cross the evaporator side piece as centered between the screws as possible.

Hello Jones. There is no set number of times. It should at least do it once in 24 hours.