Manny March 14, 2017 for Model Number ZISS420DRCS I looked @ videos on how to replace the ice/water dispenser funnel, however the model I have isn't quite as easy as the ones in the videos. It looks like I need to remove the stainless steal cover just to remove the front electrical panel...
1 Answer Hello Manny. Controls The electronic controls on the dispenser are interactive. The control panel is equipped with a proximity sensor that causes the panel to light up as you approach the dispenser (approx. 2 inches). Removal 1. Remove the bezel from the outside of the freezer door. Note: On stainless steel models, the front panel must be removed. Remove screws from top, bottom, and hinge side. Pull out on hinge side. 2. Remove the screw from the bottom of the control panel. Lift up and pull the bottom of the panel out. Disconnect the connectors, and remove the control panel. 3. Remove 4 screws and the backing panel. 4. From the back side of the panel, remove the water switch and the light socket. 5. Remove 3 screws and the duct door solenoid. Read More...
Angel October 15, 2016 for Model Number PSS27SGMDBS Every morning I have to dry the water that collects on the door water dispenser. When I look to see, the water dispenser is dry but it shows high humidity in the Ice Door Assembly, as condensed water. The water dispenser is working properly, I can get water when the piece is pushed. How can I fix the problem? Regards, Angel
1 Answer Angel, The part that would cause this would be either the ice door solenoid not allowing the door to close all the way or the ice door has air leak around it. Read More...
Brandon August 14, 2016 for Model Number GS55KGMAWW I purchased an ice door flapper, and followed the installation video, however the front bezel seems to be more difficult to get off than is characterized in the video. Used a putty knife, and even a thicker chisel with a thin tip, and while trying to pry it off I was certain i was going to break the bezel as I was applying a large amount of force. Any tips?
1 Answer Hello Brandon. You do not have to remove the trim. Just grasp the bottom of the control panel on the door and pull toward you to unlock and remove it. Then follow the video on removing the housing. Read More...
Lpayne February 02, 2016 for Model Number TFX20WN Can I add an ice crusher to the ice maker part of this refrigerator?
Tim November 24, 2015 for Model Number DSF25KGTABG My ice maker is condensating. I have replaced the ice door assembly, the door recess crank and the door spring. The condensating has gotten better but not gone away. When I look down through the ice chute I can still see light coming through the seal. I have cleaned the area where the door assembly meets the refrigerator and the solenoid seems to work fine. It opens and closes the door as it should. Any ideas what it could be or what I should do?
1 Answer Hello Tim. You will need to order and replace the solenoid WR62X10055 on the unit. Read More...
Mark October 20, 2015 for Model Number PSS26MSWASS Ice won't dispense, water works fine. I accessed the circuit board in the freezer door (under the ice dispenser panel). I unplugged the solenoid for the chute flap from the circuit board and then the ice flowed fine. So I ordered a new solenoid and chute door. No improvement; as before, when I try to dispense ice the solenoid makes a cycling noise (on, off) and the dispenser light flashes on and off but the auger motor does not turn and no ice. Disconnect the solenoid from the circuit board and the auger motor works fine and ice flows, but obviously the chute door does not open. So I then replaced the circuit board. No change. I checked the microswitch and it was fine. Any ideas? I thought for sure it was the solenoid since unplugging it results in the auger then working. Could it be the little circuit board that the dispensing light is on or could my new solenoid be defective?
1 Answer Hello Mark, Check the wiring harness at the door hinge for damage. If none is found, the issue is most likely a power supply issue on the main board WR55X10942C. Read More...
Chris September 23, 2015 for Model Number TFX22JRBAWW Our Ice dispenser doesn't work properly. When I press a glass to activate the ice dispenser I can hear the motor working but no ice comes out. However, sometimes if I tweak the the water/ice switch it will come out. The water works fine.
1 Answer Hello Chris. You will need to order and replace the dispenser control board WR55X129 in the unit. Read More...
E July 11, 2015 for Model Number WR17x11653 How do I stop the ice maker? There is frost in the chute, and the ice tray is frozen into 1 big mass. I pulled out the front unit, but it's still making ice, and throwing it into the freezer. Isn't there an off switch?
1 Answer Hello E. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. Here is a link to help you locate it. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Don J April 25, 2015 for Model Number GSS23KGSBCC I replaced the flapper and the solonoid, which was badly rusted. The spring I ordered was for the other side, so put the old one back. Now the door sounds like it is closing, but with a flashlight, I can see a small glow of light at the bottom of the flap, and the shoot is still frosting up, just not as bad. Do you think I need a new spring, and how do I order the correct one?
1 Answer Don, You will want to make sure that there is no crease in the ice door. Also you may want to put a little bit of grease around the door arm to make sure that it is not causing it to hang up. The spring for the ice door is part number WR02X12059 if needed. Read More...
Chuck F April 01, 2015 for Model Number TFX22ZRf We just got the new valve WR57X10051 we are getting water to the ice maker but no water to the water dispenser. We have trouble shooted and getting water. What is wrong?
1 Answer Chuck, You will want to disconnect the water tube at the door and check to see if water comes out of the tube coming from under the unit. If there is water coming out then the fill tube in the door is frozen. The water tube if frozen has been discontinued by the manufacturer with no replacement available. Read More...