Customer Questions and Answers for Circulation Pump Impeller Kit by Ge

Hello Et, This can be a clogged screen or hose, a bad pump assembly (AP3997575), or a failed drain solenoid (AP3994907). If a new garbage disposal has been recently installed, the installer could have forgotten to punch out the knock out plug in the disposer. The quickest way to determine if the drain solenoid is at fault is to remove the kick panel and manually move the lever by the black coil and see if this allows the water to drain. If so, the coil on the solenoid has failed. If not and no clogs are present, the pump assembly will most likely require replacement.

Hello Ed, Most of the time when this style dishwasher works fine but makes a loud noise the issue isn't the unit at all, but the installation. A couple of things you might try to quieten the unit is placing a rubber floor mat under the unit and, if possible, putting the rubber floor mat under the feet to prevent vibrations from being transferred to the floor. The same material works well when placed between the unit and the cabinets, as long as you make sure they do not interfere with the door hinges and springs. If the unit is connected to a copper water line, the noise is also reduced by adding a flexible water line between the copper line and the water valve. Many times, simply leveling the unit will reduce the noise.

Hello Steve. You need to check and see if the solenoid WD21X10268 is bad and will need to be replaced to repair the issue of the no drain.

Hello April, depending on which part is leaking, you may need to replace either your Unicouple Assembly WD24X10066 or your Faucet Adaptor WD01X10383. Hope this helps!

Hi. As well as replacing the pump impeller part # WD19X10038, you want to make sure the rear sump is clean. Remove the cover at the rear of the inner tub. Clean all debris normally fallen in this area. The top filter plate and the inner filter plate all need to be cleaned for proper pressure. Make sure the water manifold feeding the upper spray arm is not clogged. Make sure the middle wash arm feed tunnel is fully inserted into the back of the water manifold when pushed in. If there are any leaks there it will not reach the top spray arm. Thank You.

Hello Steve, Normally the spray arms would have to be replaced when they become clogged since they cannot be dis-assembled for cleaning. The perfect fix for this is to scrape off the excess food particles before placing the item in the dishwasher. Notice that I did not say to rinse the dishes, but to scrape off the excess. Excess is considered to be anything that is too large to pass through the spray arm holes. This will stop this issue in addition to being much easier on the motor and the chopper assembly.

Brian, You do have the motor and impeller assembly separated from the sump, and you are holding the motor shaft with a wrench or pair of pliers and turning the impeller in a counterclockwise direction to unscrew it off the motor shaft " Hold motor shaft and remove the old impeller by turning counterclockwise and discard." If that doesn't work, then yes, you'll need to break or cut it off the shaft. Good Luck and Thanks

Hello Ken, The motor and pump assembly is ready to install as it is when the box is opened. It is recommended after installation, to run the unit with the kick panel off to make sure no water leaks are present. Also, before beginning any repair on an electrical appliance, please discontinue the power supply to the unit to avoid personal injury or death and wear gloves to protect from all of the sharp edges present in the operating compartment of the unit.

Brett, You did dismount the motor/impeller assembly from the sump, it's a lot easier to work with and access the impeller assembly. Once you remove the chopper and the stainless steel ring(you have to turn it until the tabs line up and then you can remove it, and everything should slip off the motor shaft. Thanks.

Hello Tony. This is the impeller assembly for the wash motor WD26X10053 of the unit. If you are needing the impeller assembly for the drain pump, you will need to order the pump assembly WD26X22719. They do not offer this part separately. Hope this helps.