Adam January 30, 2016 for Model Number GSS20IEPDWW My refrigerator has the built in ice maker that has stopped producing ice all together and I cannot get water from the door when I press the water button. Is this the ice maker, or the auger motor or what? What parts will I need to get this fixed completely?
1 Answer Hello Adam, You have two separate issues. The icemaker not producing ice can be the icemaker or the water inlet valve. Normally, if the icemaker stops with ice in it, the issue is normally the icemaker and if the icemaker is empty, the water valve is normally at fault. The second issue which is with the water dispense can be the fault of the water valve, a frozen water line or reservoir, or it could be an electrical failure such as the microswitch. Read More...
Jesus October 10, 2015 for Model Number GSH25JSTFSS Hello, if I order the GE Refrigerator Auger Motor will it come with the case or will it just be the motor? I'm asking because my motor keeps freezing up and I need some typr of cover to protect it.
1 Answer Jesus, The auger motor will come as a motor only WR60X10258. There is another part to order WR02X11295 auger motor boot, it will help to reduce the possibility of the auger motor freezing. You should also check the freezer temperature, the average temp. should be 0 to 5 dgrs. and you also want to check and make sure the ice cube dispenser flapper closes and seals properly. Read More...
Debbie S September 09, 2015 Do you sell the protective casing that fits over GE ice auger motor part Number WR60X10258 (AP4337288) ? My GE refrigerator did not come with this part. I found my ice auger covered with ice and was able to clear the ice with a hair dryer. I'm not sure why the motor froze but - we did abandon the ice maker for a long time because it stopped working, but we forgot to turn off the ice maker. But I have been unable to find this protective casing. It appears at 3:32 of your video showing GE ice auger motor.
1 Answer Debbie, Not all units will have the cover over the auger motor. This cover also has not been used on these models for a while and would not be available. The unit having not been used for a while will most likely be the issue. Read More...
Dirk September 01, 2015 Hi, my GE profile ice dispenser motor is acting up. About 1 in 4 attempts to get ice it works fine. The other 3 times it will either do nothing and be silent or make a humming sound as if it's trying to run but is stuck, but nothing is actually stuck. The solenoid seems to work fine all the time.
1 Answer Hello Dirk. You will need to check the micro-switch and see if it is bad in the dispenser and will need to be replaced. Read More...
Johnny June 22, 2015 for Model Number GSH25JSRFSS The auger motor on my GE refrigerator will not spin even when the ice bucket is removed and pushing in the dispenser door switch. The motor does not make a sound. However, if I turn the auger by hand it does spin with a little bit of force applied. I have been told it could be a bad solenoid or even worse a bad motor.
1 Answer Hello Johnny. You will need to test for power to the motor. If there is power there, and the motor does not run, you will need to order and replace the motor on the unit. It is not likely to be caused by the solenoid. It does not have anything to do with the motor running. If there is no power, then either the micro-switch or the main board is bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Sky June 22, 2015 for Model Number GSL25JFTA My GE (ModeL GSL25JFTA) only dispenses crushed ice. I read somewhere that likely issue is auger motor solenoid. Is this likely? Do you sell the solenoid separate, or only the entire auger motor?
1 Answer Hello Sky. Yes, it is possible the solenoid is bad on the unit. If there is power to the solenoid and it does not work, you will need to replace part number WR62X23154. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Tommy S September 22, 2014 for Model Number gsh25jstass My auger operation is noisey on the cube mode but silent on the crush mode ,My solenoid works fine. Whats the noise from ?
1 Answer Tommy, There is a crush/cube solenoid next to the auger motor in the unit. When the solenoid switches to cube it can cause noisy operation. This is the most likely cause for the noise. Read More...
Leroy September 16, 2014 for Model Number GSH25JFTA CC Is the dispenser motor and the ice crusher motor the same thing. My GE will dispense ice but will not crush it. It starts to crush but stops and then buzzes.
1 Answer Leroy, Yes the dispenser motor is the same as the crush motor. You will want to check to make sure that there is no ice in the bin that would cause it to bind up. Also check the crusher assembly and drive blade to make sure that they are not damaged. If these check ok then it would most likely be a bad auger motor. Read More...
Maynard W August 03, 2014 Should I be able to turn shaft too ice crusher with my fingers or a wrench when wires are disconnected/
1 Answer Maynard, With or without the wires connected to the motor shaft you should be able to turn the shaft. The shaft will be tight but able to be turned. If it will not turn at all then it would most likely be a bad motor. Read More...
Juan April 26, 2014 for Model Number gsh25jfxbww The auger motor is not spinning. I try to move with my hands the auger motor and I thing is locked did you think the auger motor is bad?
1 Answer Hello Juan, The auger motor WR60X10258 is most likely frozen up. Point a hair dryer at it for about 15 minutes and if this causes it to become operational, you will need to check the door seals and the ice door for an air leak. If none are located, check for 120Vac to the motor. If there, replace the motor, if not, replace the switch WR23X10783 in the dispenser. If it is good and being properly activated, the dispense board could be the issue. Read More...