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Customer Questions and Answers for Display Control Board by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11650197
Manufacturer Part Number: WB27X10858

The Display Control Board is an OEM part for GE microwaves, designed to serve as the central hub for the appliance's electronic controls and display. This component is responsible for managing various functions, including the microwave's timing, power levels, and cooking presets, as well as displaying information to the user through the digital screen..

The causes of these issues can range from electrical surges damaging the board's components, to wear and tear from regular use, or even moisture infiltration from cooking processes.  

Symptoms of a failing Display Control Board include:

  • The microwave display not lighting up or showing incomplete information
  • Buttons not responding or the microwave failing to start cooking cycles
  • Erratic behavior, such as the microwave starting on its own or not following selected settings
  • Error codes appearing on the display, indicating faults within the system

This OEM GE  part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Display Control Board (Part Number: OEM11650197)

Joe for Model Number ZSC1000KBB01

GE Microwave model ZSC1000KBB01 My display board dances and flickers. Bought a new one from you guys (WB27X10856), installed and it worked fine for six weeks or so. Then started flickering and dancing again, but generally performs the requested function, but it will likely stop working normally again soon. Infrequently, and at random times, the microwave will beep and the display goes blank, them comes back to standard display of time. When used again, it begins to flicker a few seconds after starting. And then may remain in that state for sometime (can still use microwave). I tested the transformer (WB17X10021): Ohms results: source white & black = target 23.2 - actual 22.6 (slightly low) yellow & black = target 1.5 - actual 1.5 — Volt test = target 13VAC - actual 13.1 black & white = target 5.2 - actual 5.2 — Volt test = target 20VAC - actual 20.1 red & brown = target 1.1 - actual 1.0 (slightly low) — Volt test = target 8VAC - actual 8.2 It appears to me the transformer readings are either right on or only slightly off, so guessing the transformer is working fine. I believe replacing the control board (WB27X10861) is next. Should I also be replacing the Pwb(pcb)Asm Sub (WB27X10858)? Is it possible that the Digitron display board (WB27X10856) is still okay? Would hate to have to replace that as well. Lastly, is the quality of the parts I may order from you of equal quality compared to geapplianceparts.com? Could you please address my three specific questions and in general, indicate that I’m on the right path Thanks, Joe

1 Answer

Joe, It would be recommended to check to make sure that the transformer in the control panel is good as this would be the most likely cause for this issue.

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1 Answer

Tracy, the low voltage transformer WB17X10021 would need to be tested for resistance while the power supply cord is unplugged. The primary winding should measure 23.2O. Then the secondary windings would be tested from the yellow wire to the black wire for 1.5O, black wire to white wire for 5.2O, and red wire to brown wire for 1.1O. If these test good, the next step would be to verify that all wire connections at the control panel are secured properly. If the wires are secure, then it would most likely be a failure in the power board WB27X10858.

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1 Answer

Kiko, more than likely you may have the power board assembly failing. It is very difficult to isolate the cause of a failure when it is intermittent, but based by it still heat and such when the display flashes, it certainly sounds like a power failure from the power control board.

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1 Answer

Tony, With the turntable turning when the door is closed the most likely cause for this will be the main control board on the unit.

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1 Answer

Randy, It's not likely to be the digitron, It's most likely going to be the control panel/keypad assembly or the control board [WB27X10861]. The control panel is no longer available from the manufacturer.

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Dan D for Model Number ZSC2002NSS01

HI Expert Help! Been trying to fix my microwave for a couple of weeks. Had a service guy out but not lots of help!! Started out, just went dead. Replace Magnatron Thermal and started working but Magnatron was on all the time even in clock mode. Replace thermal, overheated in 5 minutes. Transformer was buzzing fairly loudly as its on 100%. I have replaced the relay PCB board, transformer, Magnatron, Capacitor & diode and Thermal fuses. Have checked all the thermals & cermanic fuses. Service guy said 4 @ 8 amps coming out of Transformer. Everything seem to work but does not get hot. All I can think is the Power PCB board might be bad? Suggestions? Love your service and delivery. Buying a new Microwave piece by piece! :). Dan

1 Answer

Dan, This issue will most likely be caused by a faulty main control board on the unit supplying power to the HV side of the system.

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1 Answer

Sam, You will want to check the power transformer WB17X10021 to make sure that there is power in and power out of it. If the transformer is good then the issue will most likely be a faulty relay board WB27X32849.

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1 Answer

Darrel, It would most likely be a digitron that has failed and would need to be replaced.

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