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Customer Questions and Answers for Riser Cam Shim by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM6178224
Manufacturer Part Number: WR2X7491

The Riser Cam Shim is an OEM part for GE refrigerators. This part helps in aligning and leveling the refrigerator door, ensuring it opens and closes smoothly.  

Causes of a bad riser cam shim can include regular wear and tear, damage from repeated door openings and closings, or deformation from improper installation.  

Symptoms of a bad riser cam shim include:

  • The refrigerator door not closing properly
  • Difficulty in opening or closing the door
  • The door appearing misaligned
  • Reduced cooling efficiency due to an improper seal

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Riser Cam Shim (Part Number: OEM6178224)

1 Answer

Hello Jim. The shim cam part number WR2X7491 is compatible with your unit. The manufacturer has supplied this as a equivalent substitute from the original part. Thanks!

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1 Answer

Betty, according to the model number supplied the shim cam WR2X7491 is the correct replacement and will work on your model. Thanks.

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Bob K for Model Number GE TFX271LB

Refrigerator door not closing by itself, and we found some broken plastic parts on the floor. After reading through the posts, I am a little confused as to what I need to fix the problem. I know I at least need the CAM RISER , AP2059426, but what about the two (2) SHIM CAMS, AP2059404 and AP259405? How about stuff for the top hinge? I got the part names and numbers from your diagram, so if they are not correct, please give me the correct information. Thank you, Bob

1 Answer

Hello Bob. The only way to know exactly what you need is to remove the door from the unit and see which parts are broke and missing. If the parts are not broke, you can reuse them.

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Robert M for Model Number TFX27FHC

My GE side by side freezer door does not close on its own. When closing by hand it also offers some resistance. I found some broken plastic half circles or rings around the bottom hinge pin. I replaced the lower hinge but still encounter the same problem. I think there may be another plastic part that attaches to the door that rides on the plastic cam that was riveted on the new hinge. I can't seem to verify this by the diagram. Any help or advice is greatly appreciated. Thank you.

1 Answer

Hi Robert. The freezer door uses a shim cam Part # WR2X9443. The fridge door uses the same shim type part # WR2X7490 On top of the door. It also uses door stop part # WR2X7213, shim cam part # WR2X7491 on the bottom and cam riser is mounted on the door. It come with the door lower hinge kit part # WR13X21523. The door itself does not have a inner bushing separate to sell. If you can use silicone and / or epoxy to insert these back in, this is all we can suggest. I gave the other part #'s to assist also. If a part You bought from us is received broken, then you can get it replaced. Please call 1-877-477-7278 A.P.P. Call Center. Thank You.

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1 Answer

Hello Nelson. You will need to remove the door and see if the shim cam WR2X7491 is bad, or the cam riser WR2X4901. You will need to replace the part that is broke, to prevent futher damage. Hope this helps.

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1 Answer

Hello Dianne. Make sure the new door seal is seating good aganist the frame of the refrigerator. If not, you may need to use a hair dryer to from the seal. Be careful not to melt the new seal. If so, you may need to replace the cams WR2X4901. Hope this helps.

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