Fred Slopsema November 15, 2017 for Model Number GTWN4950L0WS When I press the start/pause button to start cycle, I get no water. The fill light blinks and beeps. Is this a problem with the water valve?
1 Answer Fred, You will want to check the water valve to see if there is 120 vac getting to the valve. If there is power at the water valve then this will most likely be a water valve that is faulty. If not the control board would be the issue. Read More...
1 Answer Hello John. You need to remove the hoses from the valve after the water is turned off. Then remove the screws across the top of the control panel and flip it down to access and replace the water valve on the unit. Read More...
Jennifer February 14, 2014 for Model Number WWSE5200B1WW I cannot remove Wire Harness From Washer water inlet Valve WH13X10006. It does not side off. I have tried to pull hard. Is there a trick to this model or a special tool?
1 Answer Hello Jennifer, If you cannot pull it off by hand, put a screwdriver in the center and use leverage to pop it off. You could also grab the plastic connector with a pair of pliers and pull it off. All three of these will come off with ample pressure applied. The catches are in place to prevent the wires from coming off from the vibration of normal operation of the machine. Read More...
Bob December 30, 2013 for Model Number WBSE4220A0WW This valve has the solenoids for the hot & cold, but there seems to be another set of leads on the outlet side. What are these for? The reason I ask is part WH13X85 is the same without these leads.
1 Answer Hello Bob, This valve WH13X10006 has a temperature sensor built into it for the water temperature control. If it is not there, the unit will not operate properly. Read More...
Wil May 08, 2012 for Model Number Wpse4200aoww Ok re: my issue about the water levels not working with my washer, you are telling me to disconnect the press. Switch hose From the switch and blow and if you hear a click then it's the main board that needs to be replaced ? Wil
1 Answer Hello Wil. No, Spin all the water out of the tub. Then remove the hose from the switch and blow though the hose to remove any water out of the air dome on the side of the tub. Try running the washer and see if it operates properly. if not, you may have a bad air dome on the unit and will need to replace the outer tub WH45X20473 to repair the issue with the unit. Only reason for replacing the control board is if all the other has been done. You do not blow into the pressure switch, you remove the hose from the pressure switch and blow into the air dome assembly. Read More...
Wil May 06, 2012 for Model Number Wpse4200aoww Ok guys as stated on other questions to you I have been having problems with my washer stopping at the correct water levels I have replaced the press. switch, replaced the water valve and the press. Switch hose and the problem continues what do you suggest that I do now? Do I need to replace the main board ? Does the main board control the different levels? I did forget to mention to that I disconnected the hose to the press. Switch end that leads to the dome chamber and blew air while the washer was filling and it stopped when I blew air and when I stopped blowing it continued to fill what does that mean ? Please advise. Wil
1 Answer Hello Wil. Spin all the water out of the tub. Then remove the hose from the switch and blow though the hose to remove any water out of the air dome on the side of the tub. Try running the washer and see if it operates properly. if not, you may have a bad air dome on the unit and will need to replace the outer tub WH45X20473 to repair the issue with the unit. Read More...
Wil May 05, 2012 for Model Number wpse4200aoww guys I have replaced the press. switch, water valve, and the press. switch hose but, my problem has not been resolved... if I do not supervise the washer water will overflow as stated before the issue here is the different water settings its not recognizing the different water levels so, what is next? I have to ask does the main board control or send any kind of signals to the water valve or press. switch ? I have asked this question if I should replace the main board but, you have recommended other things to replace. please advise, I am very disappointed at this time really need to repair this problem. Wil
1 Answer Will, When you were working with the press. switch hose, did you check and make sure the attachment port on the side of the tub was clear and free of debris, or water/detergent deposits ? With the work and parts you've done, the issue should have been solved, unless the tub port is blocked or you have a control board issue, Blow in the press. switch hose when you disconnect it from the press. switch. At the main control board, 11 pin harness connector(not the board connector) , pin 4 and across to pin 7, should be an "open" circuit. If you carefully blow into the Press. switch, until you hear ir "click" the circuit should be "closed" If all's OK, then replace the control board WH12X10169. Good Luck and Thanks Read More...
Wil May 02, 2012 for Model Number Wpse4200aoww How do you clean the air dome as you have suggested? I am going to replace the pressure hose as you have suggested as well but, I have noticed that the air dome is an enclosed unit and I can't seem to really get into it to completely clean it please advise. Wil
1 Answer Hello Wil. Pour 1 gallon of vinegar in the washer tub and turn the unit on with hot water selected. Let it wash and it should clean out the air dome. Read More...
Wil May 01, 2012 for Model Number Wpse4200aoww I have been having problems with the washer stop filling at the correct level settings I have replaced the press. Switch and you guys recommended to replace the water valve which I just did but it's still doing the same thing should I replace the main board I really need to get this repaired it's driving me crazy! Please advise... Wil
1 Answer Hello Wil. If the water valve and the pressure switch are new, then the only thing left is the pressure hose WH41X365 and making sure the air dome is clean and there is no soap or water residue inside the air dome. These are the parts that control the level of the water inside the unit. Read More...
1 Answer Hello Ron. Based on the information you provided, it sounds like the water valve WH13X10006 is bad and needs to be replaced. Make sure the hot water screens are clean and not clogged. Hope this helps. Read More...