John April 19, 2018 for Model Number GHWN4250D0WW I just purchased WH12X10614 control assembly and installed it and the washer does nothing. It acts like there is no power to it though I know there is. I tilted the washer to get to the back screws to remove the old unit and install the new one. I'm not sure if that has something to do with it or if I got a defective part. Thank you
1 Answer Hello John, Tilting the machine would have nothing to do with this issue. You should actually remove the front panel and carefully unwind the black cloth tape from the harness on the left side of the inside of the cabinet and if there is a black section in the white wire with a red trace, cut it out and splice the wires together. Rewrap the wires with the black cloth tape and try it again. You cannot replace the fusible link since the manufacturer has discontinued it. This should re-establish power to the motor assembly. Read More...
Joe E. April 16, 2017 for Model Number GTWN4250M0WS Washer beeps when started, like it does when the lid is up, but in reality the lid is closed. Washer will fill and we've gotten it to pump out by turning knob to the "drain and spin" setting , but it does not spin here or in any other mode. Control panel diagnostic indicates no fill (knob position 3, rinse light lit) and I'm not sure if that's correct. All other knob positions during control panel diagnostics seem OK. Motor status indicator has flashed 10 times while trying different things and usually went back to 10 flashes after removing power and retrying it. Just seeing on-off heartbeats on it right right now. We run well water in the washer and rarely use bleach.
1 Answer Joe, The 10 flashes on the motor control will indicate that there is a communication error with the main board. The recommendation is to replace the control board in the backsplash and if this does not correct the issue then the motor would need replaced. Read More...
Bciocco April 15, 2017 for Model Number GTWN4250D1WS GE Hydrowave Top Load with agitator Model GTWN4250D1WS Serial TA930899G In Towels/Sheets mode, the washer starts to fill and abruptly stops. If I push the start button, it will do the same again. It seems to work fine in other modes. What do you think is wrong?
1 Answer BCiocco, This issue sounds like it would most likely be caused by a faulty control board which is part number WH12X10614C. Read More...
Michael April 20, 2016 for Model Number 41748102700 How do you read the trouble codes on this washing machine. It does not have a led display just the cycle lights.
1 Answer Michael, You will want to access the tech sheet located inside the unit and it will have instructions for putting the unit into diagnostics. The indicator lights will flash in a sequence which will be the code. You will want to check the tech sheet for this information. Read More...
Jay February 03, 2016 for Model Number gtwn4250dows Washer fill washes drains and stop new board air dome a hose are clear. Tried to quick wash same thing. Tried quick rinse it starts to fill then drains starts to fill then drains and never rinses or spin. Tried drain and spin and it drained and spun fine. what the heck is going on any suggestion.
1 Answer Jay, You will want to open the unit up and check the led light on the motor for flashing. Using the tech sheet count the flashes and see if it is an error code. If there is an error code then it will tell you based on how many flashes. Read More...
Butch January 31, 2016 for Model Number GTWN4250D0WS Washer fills washes drains then wont move on. Is this the wh12x10614 board going bad?
1 Answer Hello Butch. It could be the board. However, Make sure the pressure hose is not clogged and the air dome is clear. If not, this model will not go into spin cycle. Read More...
Gregory D January 15, 2016 for Model Number GTWN4250DWS My clothes are WET and sudsy at the end of the washing cycle, any suggestions?...Thanks greg
1 Answer Hello Gregory. You need to check and see if the pressure hose is clogged and make sure the air dome is not clogged on the unit. If it is clogged the unit will not spin. Read More...
Kevin June 26, 2015 for Model Number GTWN4250D0WS We have had this washing machine for a couple years. We have been having issues with it starting for the couple months or so and now it will not start at all. You can set all the controls where you want them and all the lights light up as normal but nothing happens when you push the start button. Originally it started on a single push of the button but over the last few months we had to push the button several time to get it started and sometimes we had to wait a couple minutes and then pushing the start button would get it to go. Is this a control board issue? It looks like the start button is an integral part of the board.
1 Answer Hello Kevin. Based on the information you provided, it sounds like the control assembly WH12X10614C is bad and will need to be replaced on the unit. Read More...
Kevin November 12, 2014 for Model Number GTWN4250DWS Hi, my washer will fill and start agitating, but only for about a minute and then stops and does not drain. It does it for all duty cycles and load sizes. Are there any obvious causes for this? Control board? Switch of some kind? Thanks!
1 Answer Hello Kevin. Look on the top of the motor. There should be a flashing light with an error code. When you count the number of flashes, it tell a code so you can determine the problem. Read More...
1 Answer Hello Heston. If the unit is dead, you will need to order and replace the control board WH12X10614C on the unit. If it comes on, but no water, test for power to the water valve. If there is power, then replace the valve on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...