Marcy March 09, 2020 for Model Number LMX28988 Our French Door refrigerator has 2 freezer door/drawers. Frost continually built up. We continually cleared the frost, however that led to the drawers not opening/closing well. We figured we needed new rails for the drawers. We tried to find a local service person to assist us but were unsuccessful. Now both drawers are non-functional but leak water on the floor periodically. My husband is tired of dealing with it and prepared to purchase a new fridge. Also, the ice maker gave out before the bottom freezer drawers. We decided it was less expensive to purchase or make ice. We have no place to do either now.
1 Answer Marcy, For the upper and lower left rail you will need part number MGT61844104 and for the right upper and lower rail, you will need part number MGT61844103. If you need the icemaker then you would need part number AEQ73110205. For the ice build-up, you will need to check the door seals but the rails would most likely correct the issue. Read More...
Laurie September 30, 2019 for Model Number LRFC25750ST Hi, Our 14 year old fridge now shows the error code dh. I tried unplugging it but the code returned. The freezer works but not the fridge. Do you think replacing the defrost heater is enough or should we replace the sensor as well? What is the likelihood that it’s the control board? Please indicate part numbers. Thank you
1 Answer Laurie, the issue may lie in the defrost fuse/sensor assembly 6615JB2005H or the heater 5300JK1005K. The fuse can be tested for continuity and should show continuity if it is working properly. The defrost heater can be tested for continuity to check if it has an open circuit. If the heater does not show continuity, then it would need to be replaced. Read More...
Brian D July 16, 2019 for Model Number Ap5973255 Hi, I ordered this part from your company will probably get here tomorrow having trouble finding a video on how to install this part was recommended by you when I gave an error code. Any help would be appreciated
1 Answer Brian, To replace this heater sheath 5300JK1005K you will need to pull the drawer and shelving out of the freezer compartment. The rails should have clips at the back that you would push in on to release the rail. Once all the shelves are removed from the freezer you will remove the rear wall in the freezer. The next part is a little tricky because you will need to pull the evaporator out enough to remove the heater. When pulling the evaporator out you will want to make sure that you do not kink the tubing that is coming out of the rear wall going to the evaporator. Read More...
Jeff March 30, 2017 for Model Number LFXS30766 My LG refrigerator keeps getting error code r dh I turn off power for 30 seconds then back on, in several days it comes on again. It is less than 2 yrs old. Do you think the heating element is bad or sensor ?
1 Answer Jeff, The ER DH would be a defrost heater failure. You will want to test the defrost heater to make sure that it is good and if it checks ok then the issue will be with the control board. Read More...
1 Answer Hello Pat. It should be around 35 ohms. The best test is continuity. It should read closed if good. Read More...
Sean December 21, 2014 for Model Number Kenmore Trio I have to replace the heater sheath. Part 5300JK1005D. Where is this located, and how do I get to it?
1 Answer Sean, The heater sheath would be located in the freezer compartment and you would have to remove the drawers and rear wall of the freezer compartment. This will be located on the bottom of the evaporator coils. Read More...
W C September 08, 2014 for Model Number 795.77552600 I also need to access the defrost sensor to check/replace it. There appears to not be any screws on the back freezer panel. What is the best way to get to this part?
1 Answer Hello WC. The screws are usually behind covers. If there is none, then the back wall should unsnap from the unit. We can not get much info on Kenmore models. Sorry. Read More...
Chris Piroli May 31, 2014 for Model Number 795.77543600 Im getting error er dh on my fridge and the fridge is not cooling so should I start with replacing the defrost heater?
1 Answer Chris, The most common reason for the ER Dh error on your type of refrigerator would be the defrost sensor 6615JB2005H. You would want to test the heater but would most likely be good. Read More...
Tom May 26, 2014 for Model Number LFX25960ST I would like to find out what type of resistance reading the evaporator heater have if it is a good one. I already replaced the main board, measured the evaporator heater (37 ohms) and still gets an er dh error code. What other test is needed or is this just pointing out the evaporator defrosting sensor.
1 Answer Tom, If you are getting 37 ohms on the heater then it is good. The defrost sensor is the most likely cause for the unit not working properly. The part number for the defrost sensor is 6615JB2005H. Read More...
Paul October 28, 2012 for Model Number Kenmore Elite Refrigerator 79577543600 My refrigerator once in a while smells like mildew. I opened the back and brought the temperature down and the fan for the condenser is running. I could not locate the heater under the tray below the condenser. How can I locate and replace. Does broken heater may affect the fridge lights. I am having a short in the switch side and the lighting is dead. Please help if you can. The heater is not working.
1 Answer Hello Tom, This unit does not have a condensate pan heater. The unit uses the condenser fan and heat from the condenser and compressor to evaporate the water after the defrost cycle. On the lighting issue I would test the light switch 6600JB3007A to see if it is working properly. If it is the freezer light switch 6600JB1010A. Using a multi-meter you would go across the leads to check to make sure you have continuity when open. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...