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Customer Questions and Answers for Ice Door Solenoid Assembly by Lg

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Manufacturer Part
4.89 (64)
By: Lg
Part Number: OEM15972483
Manufacturer Part Number: 6421JB2002R

The Ice Door Solenoid Assembly is an OEM replacement part for LG refrigerators. This assembly controls the opening and closing of the ice door, which allows ice to be dispensed from the freezer to the exterior of the appliance. When you request ice, the solenoid activates, opening the ice door and permitting ice to pass through.

Symptoms of a bad Ice Door Solenoid Assembly include:

  • Ice door not opening or closing properly
  • Failure to dispense ice
  • Ice accumulating or jamming at the dispenser

Causes for a malfunctioning Ice Door Solenoid Assembly can include electrical issues such as faulty wiring, wear and tear from frequent use, or mechanical problems affecting the solenoid's ability to move the ice door.

This OEM LG part is also compatible with Sears/Kenmore models.

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Questions & Answers

For Lg Ice Door Solenoid Assembly (Part Number: OEM15972483)

Mark for Model Number LSC27926ST

Re: LG LSC27926ST Frig. It no longer dispenses ice or water and the small incandescent light in the dispensing area does not light up or stay on. I only here a click sound when dispenser switch is pressed but no ice door opens or even makes noise. Ice maker creates and dumps ice normally into the ice drawer. Water filter has been replaced recently. Wires in door wiring harness seem good. This problem began initially while dispensing ice. A couple days before the dispenser stopped working I believe the unit would not switch to crushed ice from cubed or vica versa but otherwise dispenser appeared to work normally. Then It just suddenly stopped and would not work again. I noticed the crushed ice actuator solenoid was broke and melted. When I first unplugged it the auger still turned, but now that isn't working either. HELPPPPP!

1 Answer

Hello Mark. Make sure all wiring is good. If so, the pcb EBR35934401 will need to be replaced. If the issue continues, the main pcb EBR58010501 may need replaced also. The solenoid shorted it out. Be sure and replace that solenoid also.

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1 Answer

Yooper, The most likely solenoid that has failed would be part number 6421JB2002B. If the dispenser is not dropping the ice then check the arm for the ice door where it connects to the solenoid as it may be damaged and not sitting under the solenoid arm in order to open the door.

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