Eddie December 05, 2023 for Model Number RFG297HDRS/XAA-01 I have isolated my fault to a bad inlet water valve. Is it possible to purchase just the valve or do I need to buy the complete DA97-11433A housing assembly?
1 Answer Eddie, The only way to get the valve for this model will be to get the filter housing. Read More...
Steven L August 18, 2023 for Model Number RFG297HDRS/XAA-0001 Ice clumping in Ice Storage Bin. When I pull the ice bin I will see water dripping from the ice maker near the front left. It looks as if the ice maker is leaking, however when I pull the ice maker and fill it with water I cannot find the source of the leak. My theory now is that the valve suppling water to the ice maker is continuing to drip when it should be fully off, resulting in the ice maker overfilling with water and dripping. I am thinking I need to get the Water Filter assembly? Any tests you suggest to verify the source of issue? Thanks
1 Answer Steven, Check the icemaker mold and make sure that the coating is not peeling off. If it is not then this will most likely be the valve that is faulty. Read More...
Denny R January 03, 2021 for Model Number Samsung RFG29PHDRS/XAA My icemaker is not making ice. I can't locate the water inlet valve to test it out. I took the bottom cover off the back and it's not in the lower left like other models.. there is a cover mid-height but that was just covering the lines coming out. I've taken out the ice maker assembly and it is not frozen. I tried the reset button but it never dings. The ice maker makes a noise like motor trying to turn for about a minute going (rrrrrr, rrrrrr, rrrrrr, rrrrrr, rrrrrr). Thoughts on what part I need? Thanks.
1 Answer Denny, With the ice maker motor humming and not cycling then it would need to be replaced. Without the ice maker cycling, it will not call for water.DA97-07365G Read More...
Brian February 12, 2019 for Model Number RFG297HDRS/XAA-0001 When our water filter is in our fridge it'll periodically make a very loud sound for 4-5 seconds like something is about to burst. The sound also happens when you try and use the water dispenser. I think it may be the water inlet valve but it has now been discontinued. What can I do?
1 Answer Brian, the valve could be an issue. However, you may also want to check water pressure as a water pressure that is outside of a range of 50 to 90 psi can cause irregular functioning of a water valve. Read More...
Billsigs January 29, 2019 for Model Number Samsung RFG298 My water filter, tank system seems to be leaking onto the refrigerator base below the large drawer. I have good water and ice production, but have to clean the water and ice out every 5 days or so. I suspect a leak in the tank system. Do I have to replace the whole system or is there possibly just a line leak? I checked and replaced the filter but it still leaks. What can I do?
1 Answer Billsigs, This water would most likely be caused by a clogged drain line in the refrigerator compartment. You will want to remove the rear wall in the refrigerator compartment and check the drain for being frozen. If frozen you will want to clean out the drain and flush with hot water and install drain clip DA61-14306A. Read More...
Shawn December 31, 2018 for Model Number RFG297HDRS My fridge has been doing this for awhile, I just haven't gotten around to repairing it. The ice maker is still working & making cubes, but they aren't full size cubes & it doesn't fill the tray. The water works a little, when it likes to. If it is working, the water flow is extremely light. Is this a water filter housing problem? If so, what model do I need? Thank you
1 Answer Shawn, You will want to make sure that the water filter is good and if it is then the filter housing will most likely be the issue. Read More...
Stan December 15, 2018 for Model Number Samsung rfg297hdwp/xaa My water dispenser was not working then install new Assy Case Water Filter/DA97-11433A/ and the water dispenser working fine, but ice maker stop working. Valve is Ok because water is coming to the ice maker for the first time when I plug in the refrigerator to the power. I've tried a reset but still no luck. The old Assy Case Water Filter has three connectors but the new one only two, valves and lights. Could be the issue with different connectors? If so, could you please give Me proper part numbers to install.
1 Answer Hello Stan, The water and ice valves are different since the icemaker doesn't fill when dispensing and the water does not dispense when the icemaker cycles. Also, it appears that you should have installed the water filter case assembly DA82-02869A. The icemaker DA97-07365G on this unit may need to be replaced if it is not auto-cycling. Read More...
Nigel July 26, 2018 for Model Number RFG297HDBP/XAA Hello. My ice maker is not making ice cubes, while the water dispenser works fine. I've changed the filter and tried a reset, but still no luck. I suspect the Assy Case Water Filter (DA97-11433A) may be the problem. I understand from previous questions that this contains a valve which controls water flow to the ice maker, and is likely a solenoid valve (?). This being the case, can I do a resistance check to see if the solenoid coil is burnt out? If so, what resistance value would I be looking for? Thanks.
1 Answer Nigel, The water valve solenoid would normally have a resistance range of 500 to 1500 ohms resistance. A better way to check the operation would be to check the voltage to the solenoid. Disconnect the wires from the solenoid, insert the meter probes into the wire connections and test cycle the ice maker. When the ice maker control enters the fill mode of the cycle, there should be a voltage reading across the wires. This is a more "positive" test. Just be careful when working around the electrical connections. Read More...
Larry March 05, 2018 for Model Number rfg297hdbp I get water from the door but can not get water to ice maker
1 Answer Hello Larry. You will need to check and see if the fill tube is clogged and if the valve is bad. Make sure the temp is 0-5° in the unit also. Thank you. Read More...
Bill T. February 10, 2018 for Model Number RFG297HDBP/XAA I'm getting ice cubes that are about 1/3 of the correct size. Would it be the water valve (DA62-03150) and is there a difference in the last letter...I've seen A,C and F? Is this valve contained in the filter head assembly?
1 Answer Bill, You will want to make sure that the water filter is not old and needing replaced. If the filter is ok then this will likely be the water valve for the unit which will be part number DA82-02869A. Read More...