Henry November 30, 2022 for Model Number WA45T3200AW/A4 Hello my friend, I have problem with the washer machine error code is SE and the machine can not drain the water. Please can you help me. Thanks
1 Answer Henry, if the back panel of the console is removed along with the control cover, the voltage output to the drain pump DC97-19289F can be tested during a drain and spin cycle. At the 6-wire connector (CN1), the black wire at pin 4 would be tested for 120VAC to the yellow wire at pin 1 of the 3-wire connection to the right of it (CN8). If there was no voltage at all, the main control DC92-02636A has failed. If there is voltage and the drain pump is not operating, the wires would need to be checked for any breaks or pinched sections. If the wires check ok, the drain pump has failed. However, if the drain pump did turn on, the water would need to be drained out manually after unplugging the power cord to inspect the hoses for any clogs. If there are no clogs, the drain pump has failed. Read More...
Barbara B October 24, 2020 for Model Number WA456DRHDSU/AA-0000 So my washing machine flooded today and after inspecting it there is a crack in the drain pump assembly and the hose disconnected from the tub so it was a mess. The drain pump is fine I believe and it looks it just the plastic piece that is broken. Of course it is no longer made. My drain pump is DC 97-16985A so I need a casing for it. What are my options?
Lorenzo July 09, 2020 for Model Number WF395BTPAWR/A2 Hello my friends i have problem whit this washer error code is EE and start to beeps and it does not lock and do not spin can you help me please
1 Answer Lorenzo, this error code is going to be a failure in the main control board DC92-01063B. Read More...
Kevin May 15, 2020 for Model Number WA50F9A6DSW/A201 My top load Samsung washer stopped draining tonight in the middle of a wash cycle. Flashed an ND code. I shut it off then back on and set it on the spin setting. The drum turns a few times then stops and I hear and feel a vibration in the machine. I have read other questions about this and it says to check for a blockage in the drain line. Is this just the hose on the back of the washer or are there other drain hoses under the unit? If there is not a blockage present then does the vibration indicate a failed pump? Do you have a video on this model washer for replacing the pump? Would I just replace the pump or should I replace the pump housing and check valve as well? Thank you.
1 Answer Kevin, Check the drain pump for clogs and any associated drain hoses. If there are no clogs then test to make sure that there is 120 VAC getting to the drain pump. If there is then this will be a faulty drain pump which will need to be replaced. Read More...
Brandon April 24, 2020 for Model Number WA456DRHDSU/AA My washer drains however, it leaks toward the back seemingly from the drain pump area. When I took the drain hose off there was still water in the hose. My machine was throwing a DC error code of which I changed the springs. I also now hear the pump sound like it is humming. Not sure if just the housing is cracked or if I need to order a new drain pump?
1 Answer Brandon, it is recommended that the drain hose DC97-16979A, pump-to-panel hose DC97-16978A, and pump body DC61-03385A are inspected for any cracks. If there are no cracks, it is possible that the drain pump DC31-00054D seal is failing and allowing water through. Read More...
Tom October 27, 2016 for Model Number Samsung WA422PRHDWR/AA After cleaning up the mess of a flooded 2nd story room and the wet ceiling on the floor below it, I found the plastic housing broken and drain pump disconnected (I have since read that this is a VERY common thing).I reconnected the drain pump, however when I turn the unit on to test, the drain runs continuously and sounds pretty rough. Is a new drain pump the answer, or what other potential fixes? Testing the other cycles seem to be normal, but the drain pump does not stop for any of them. It is successfully draining, Just never stopping. Thanks.
1 Answer Tom, This issue does sound like it would be a drain pump that is needing to be replaced on the unit but will also want to check the pressure switch for being good and check the pressure hose for potential clogging. Read More...
Jonny D October 04, 2016 for Model Number WA456DRHDWR/AA-0000 I having trouble with the pump stay on all the time i have to power off the machine do to situation and when i dry wash the machine won't stop drain the water
1 Answer Jonny, With the drain pump continuing to run throughout the cycle and when in the off position then this would be a issue with the main control board. The main control board part number would be DC92-01021A. Read More...
Felix February 15, 2016 for Model Number WA422PRHDWR/AA- Will the replacing the drain motor fix my problem of my washer not draining after washing and it just stops with a humming sound coming out of the drain assembly?
1 Answer Hello Felix. Make sure there are no clogs and if not, replace the pump. It is bad. Read More...
Scott V April 29, 2015 for Model Number WA400PJHDWR/AA-0001 Replaced pump and now it pumps all the time? Also I can run washer and the pump stays on and pumps water out? stays on all the time. what do I do?
1 Answer Scott, You will want to check the wiring to drain pump to make sure that there are no pinched or damaged wires. If the wiring checks ok then make sure that all wiring was connected properly. If this checks ok then the issue would be in the control board. Read More...
Research Gal February 19, 2015 for Model Number WA48H7400AW I read that some of the Samsung HE top load washers have the drain pump mounted to the drum itself. Is that true of this model as well?
1 Answer Hello. Yes, the pump mounted to the bottom of the outer tub assembly on this model. Read More...