Melissa Mann April 22, 2021 for Model Number NE594R0ABSR/AA-0000 Cooktop on indicator light won’t turn off, burners all off but still work fine. After turning on right front burner loud pop occurred and now the light won’t turn off. Have tested the infinite switches and they seem fine. Any ideas?
1 Answer Melissa, If it is the surface indicator light then it would most likely be the switch that is the problem and if it is the hot surface indicator then the element would be the issue. Read More...
Steve March 14, 2021 for Model Number FE710DRS Right Front Triple Element - small, medium nor large - elements will NOT come on. Little red light above switch illuminates. Would this be a problem with the switch or the element?
1 Answer Steve, it would be recommended that the infinite switch DG44-01003A is tested for 240VAC from terminal 2 to terminal 4 when the switch is turned on. If there is voltage, the failure would be in the triple heater element DG47-00065A. If there is not 240VAC, the failure is in the switch. Read More...
James February 04, 2021 Hello, I see your response for the Samsung regulator switch DG44-01002A with 1 less terminal and it has almost solved my problem . Just need a little more info, What wire is the hot indicator lamp. I assume it is the red wire beside it? Thanks,
1 Answer James, On an infinite switch, you will have to hot wires. The red wire is the L2 side and the Black wire is the L1 side. The indicator light is on the L1 side of the circuit so the black wire is the hot side for the switch. Read More...
Wendy January 20, 2021 for Model Number FTQ352IWW We have purchased replacement DG44-01002A dual energy regulators through Samsung for 2007 model range. The left front element has 8 wires to connect but the new switch only has 7 terminals. What do we do with the yellow wire? This yellow wire was not present on the right front switch that we have successfully replaced. Thank you.
Paul December 22, 2020 for Model Number Samsung range FTQ352IWX I just finished watching a video. The instructor says to take a picture of the original wiring to the switch to make it easy to duplicate the wiring positions on the replacement switch (new replacement grey version). I notice however, that the blue and purple/grey wires are reversed in the instructors video (blue at position 4 and purple/grey at 2. The advise on this blog seems to be very clear that the blue wire remains at position 2 and the purple/grey wire at position 4. A clarification on this would be much appreciated. Thank you.
1 Answer Paul, the wires would go to the same position as they were on the original switch. As there are many models, a repair video would be used as a general guideline rather than a model specific instruction. The model provided shows the blue wire going to position 2 so it will need to be placed there on the new switch per the manufacturer's wiring. Read More...
Mitch G December 20, 2020 for Model Number Samsung DG44-01002A Infinite Switch What is the purpose of the small adjustment allen screw on the back of the Infinite Switch?
1 Answer Mitch, Unfortunately, we do not have any information on adjustments for this infinite switch or why they put an allen screw on it. Read More...
Jack October 26, 2020 for Model Number FTQ353IWUX/XAA-0000 My two double burners do not hold the temp I set it on. Put on 1--2 and they go full power burning the food. Is this the switches going bad? Hopefully not the board(s)
1 Answer Jack, with the power cord removed, it would be recommended that the switch wires are tested for continuity to ground. If there is not continuity, then the burner switches DG44-01002A have failed and would need to be replaced. Read More...
Den October 03, 2020 for Model Number FTQ3531WUW-XAA I purchased a replacement part for DG44-10002A an infinite switch for my Samsung range. Model #FTQ3531WUW-XAA. just received the part and its slightly different . When looking at the replacement part the left hand side has only 2 plug ins while the original has three plug in tabs but only uses 2 the location of the tabs are in a different location. Did they make a change to the replacement part ?
1 Answer Den, Yes, it does appear that they have changed the design a little but if you look it will have letters or numbers or combination of letters and numbers that you can use to switch wire for wire. Read More...
Catherine September 15, 2020 for Model Number NE59M4320SS/AA-00 Hello hope you can help. Both my front two elements only work on hot. They can’t reduce the temp. All or nothing. I read your comments and have bought two infinite replacement switches. However, the left switch will only heat the inner ring not the larger area. Have I ordered the wrong part? I replaced the original switches with DG44-01002A. These new switches were smaller in size and I had to adjust the wires from the original because the connectors were slightly different. What have I done wrong? Thanks very much.
1 Answer Catherine, This unit has 2 dual infinite switches listed through the manufacturer and it is possible that you received the wrong one. The part number that may work for your unit will be DG44-01006B. Read More...
Craig August 02, 2020 for Model Number FE710DRS/XAA-0001 Ordered a replacement infinite switch. The original part has two ports on the top left (A) and the blue wire was plugged into the bottom port. On the new switch, there is only one port for A and it is on top. When I connect the blue wire to it, the burner light on the control panel turns on automatically along with the hot surface indicator light. All of the other wires match up from the old switch. Thanks.