Travis Beyer March 23, 2021 for Model Number DV220AEW/XAA I have one that I bought from you with the part number PTS-17S 8296 N160 Is this the correct one for the heater assembly?
1 Answer Zorrillo, For this issue, you will want test the thermostats on the unit to make sure that they have continuity. There are 2 components other than the thermostats which would cause the heating element not to work. First is the motor and second the Control board. The best option is to disconnect the power to the unit and access the heating element. Disconnect one wire that is going to the heating element, preferably the one on the thermostat side. Plug the unit back up and using a multimeter you will want to turn the dryer on and test for 120 vac at the terminal on the heater where the wire was disconnected. What this will do is eliminate the heater element itself and the motor. If there is 120 vac at this point then you know the heater is good and the motor is good because the other 120 vac coming through the thermostats is the control board side of the circuit. If there is not 120 vac at that point then you will want to test the other terminal on the heater and check for 120 vac. If there is not 120 vac then the motor would be bad . Read More...
Scott January 09, 2021 for Model Number bese6197@hotmail.com Model DV328AGW/XAA The diagram on the both the blower housing and gas tube show DC47-00016A as the correct part for this model. Is this correct? Typically on the gas tube a high limit thermostat would be used like DC47-00017A and not a thermistor. Thanks
1 Answer Scott, The high limit thermostat is the part that should be on the side of the heater housing and not the thermal cutout. Read More...
Stephanie January 04, 2021 for Model Number DV218AEB/XAA-0000 What is the difference in the part numbers DC47-00015A and DC47-00016A? They both look the same and the part num it’s replacing has B-2 K85Y038 on it.
1 Answer Stephanie, Thanks for the question!!! There is a temperature rating difference. Your model is calling for DC47-00016A / DC47-00016A. That is the one you will want to use. Read More...
Anthony Hampton November 11, 2020 for Model Number dv422ewhdwr/aa My Samsung dryer quit heating. There are no error codes. I originally thought the Thermistor was bad because the original one was reading open - I've read it should be about 10k ohms. I ordered a new one and the new one reads open as well. I installed it and still no heat. I have checked the heating element and it reads about 10omh, the thermal fuse on the vent reads closed, the thermostat and thermal fuse on the heater assembly reads closed (less than 1ohm). Any help would be appreciated
1 Answer Anthony, There are 2 components other than the thermostats which would cause the heating element not to work. First is the motor and second the Control board. The best option is to disconnect the power to the unit and access the heating element. Disconnect one wire that is going to the heating element, preferably the one on the thermostat side. Plug the unit back up and using a multimeter you will want to turn the dryer on and test for 120 Vac at the terminal on the heater where the wire was disconnected. What this will do is eliminate the heater element itself and the motor. If there is 120 vac at this point then you know the heater is good and the motor is good because the other 120 vacs coming through the thermostats is the control board side of the circuit. If there is not 120 Vac at that point then you will want to test the other terminal on the heater and check for 120 Vac. If there is not 120 Vac then the motor would be bad. Read More...
Lynn October 12, 2020 for Model Number DV42H5000EW/A3 Hello, My Samsung Dryer (less than 2 years old) does not complete a cycle. When I set it to let's say a 40 min cycle, it shuts down after like 5 minutes. There's hardly any heat. I cleaned the dryer vents (including to outside), changed vent hose, and don't see any obstructions. I've already taken the dryer apart, but I don't know what part to change (heating element, thermal fuse, thermostat?). When I use a multi-meter what should I look for to know which one is the problem? Also, is DV42H5000EW/A3 the same as DV42H5000EW/A3-0000? Thank You Lynn
1 Answer Lynn, the sensor bars DC61-02627A could cause this issue if there is a film build-up that can be cleaned using vinegar and a scrub pad. Another possibility could be that there is a lint build-up on the motor that can cause it to overheat and stop. If these things are good and there is not an obstruction in the blower wheel housing, then the failure would likely be with a stuck start key in the user control DC92-01607H. Read More...
Jay September 06, 2020 for Model Number DV42H5200EW/A3 Samsung Dryer. I get an error code HE after the clothes have completely dried but before a cooling cycle. Open it up and the clothes are "very" hot. I am sure too hot. and the clothes get super wrinkled. I have a multimeter and can get in there and test things - but don't know what to test first - or how.
1 Answer Jay, the thermistor DC32-00007A would need to be tested for resistance and should measure 10kO at room temperature as this would be the likely cause. Read More...
Doug August 17, 2020 for Model Number DV42H5200EF/A3 Our Samsung dryer will turn on, begin to spin and then shutoff after about 20 seconds. At this time there is a slight burning smell coming from the dryer. I was hoping you might be able to direct me as far as what parts/repairs I might need completed on this unit. Thank you - Doug M
1 Answer Doug, it is hard to guess but I like doing it anyway. I would bet that the motor overload is tripping as the motor is overheating. Best to take the dryer apart and follow your nose to where that smell is. It could also be visible you disassemble the unit. You would also what to check the heating element and all thermal fuses and cutoffs. Read More...
Veronica May 26, 2020 for Model Number DV501AEW/XAA My dryer stopped working. There is no heat and when drying the sensor light stays on and at the lint catcher blinks. I already checked the lint catcher and its clean and so is the lint vent. I do not have anything to test it to see if any errors come up. Where do I start?
Frederick March 30, 2020 My dryer runs for a minute then shuts off ,repeats 1 more time then timer runs down ,has a burning smell ,I clean all lint out of dryer and change a tub wheel
1 Answer Frederick, if the model number of your appliance could be provided in a new inquiry, this will allow for the most accurate information to be presented. Thank you for your patience and understanding. Read More...