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Customer Questions and Answers for Auger Motor And Yoke Assembly (Ice Dispenser) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12027117
Manufacturer Part Number: 12001773

This auger motor and yoke assembly powers the auger that moves ice from the freezer bin through the dispenser, restoring reliable ice delivery when the auger no longer turns or dispenses ice properly. What it does:

  • Drives and supports the auger shaft that pushes ice to the dispenser chute
  • Replaces a failed or noisy auger motor to restore normal ice dispensing
  • Helps when the auger does not rotate, ice won't dispense, or the motor is unusually loud
  • Interfaces with the dispenser gearbox/yoke to keep the auger aligned and turning
What's included:
  • One auger motor and yoke assembly
Install notes:
  • Disconnect power to the refrigerator before beginning any work
  • Remove the ice bin and any obstructing panels to access the auger assembly
  • Handle parts and panels carefully—sharp edges may be present

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$143.95
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Questions & Answers

For Whirlpool Auger Motor And Yoke Assembly (Ice Dispenser) (Part Number: OEM12027117)

1 Answer

Hello Don, the fountain control board sends 120v on a pink wire out of the freezer door to the refrigerator cabinet wire harness to the auger motor. The buzzing you hear is the cube solenoid being powered on a cube dispense selection. Test using a multimeter to the auger motor terminals for 120vac on an ice dispense selection while holding the freezer door switch in.

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1 Answer

Derrick, It has reverse threads and if you have very small locking pliers you can lock the shaft and use a screwdriver thru the u shape to have more leverage.

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1 Answer

Perry, With this issue the most likely cause the noise would be the solenoid on the door which would need part number 12001991.

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1 Answer

Tom, The plastic housing part number, for the model number you supplied, is 61005614 / 61005614 Ice Enclosure. The part is in stock and available at this time. Thanks,

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1 Answer

Hello Jim, You need to make sure the icemaker fill tube is no frozen up. You should use a straw or similar item to push into the fill tube since the fill tube can be blocked with clear ice. If not, make sure the water lines are all connected properly.

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1 Answer

Andy, The correct part number for the auger motor is 12001773 based on the basic model number you supplied. The ice dispenser yoke WP63052-2 is a separate component, and will also need to be orderred.

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1 Answer

GAgirl, All of the components mount to the inside of the "bin enclosure" 61005614 once you remove the bin enclosure from the side wall pegs and disconnect the wire harness, you can remove the enclosure and work on the components. There are only two, the auger motor 12001773 and the cube solenoid WP61005253 and yoke assembly 61005844 . We'll be sending you some information, that will make it a bit better and easier for you. Thanks

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1 Answer

Hello Posties. You will need to turn the yoke WP63052-2 clockwise to remove it. Also, you can use channel lock pliers to hold the shaft, or take a hammer and tap quickly on the yoke to break it free on the shaft. Hope this helps.

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1 Answer

Hello Xeiong. The manufacture does not offer the size of the threads. You will need to contact them for this information. They recommend when the yoke strips, you replace the yoke assembly WP63052-2. A nut will not hold it enough to turn the dispenser. Hope this helps.

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