Barry June 16, 2020 for Model Number WTW6800WW1 Successfully replaced the bearings & seal. About a week in and so far nice and quiet and no leaks. However we now hear a noise. Could have been there, machine was so noisy before due to utterly destroyed bottom bearing we may have not paid attention. During repair I removed the filter and there were numerous coins (many really chewed up), I thought (though unlikely) that maybe something slipped down into drain when I did that. So after repair, I took it apart again, to remove the tub and checked under the filter and sucked out the drain with a shop vac right on the opening. No luck. So I think it is either (a) something like a coin caught in the drain pump that somehow wouldn't suck out with shop vac, or (b) something got into the tub wall but can't get out (like a small screw, floats up and then bangs around during drain/suction). I wouldn't even care about the noise but fear something is going to get damaged if I don't address it. I'm tempted to pull the drain pump but don't want to bother unless I'm pretty sure. This audio captures the sound, starts at about 10 seconds in. Would appreciate if anybody has heard this same noise and can tell me definitely where I should be looking! https://v.redd.it/i07zjtaptb551/audio
1 Answer Barry, Listened to the audio and you definitely have something in the drain pump. Read More...
Barry June 03, 2020 for Model Number WTW6800WW1 My bottom bearing literally fell apart, came out in pieces, cracked ball bearings... so I have no reference for the lower bearing only the upper. I just want to be sure that I'll be able to clearly recognize which is the upper bearing and which is the lower bearing in the kit. Are they easily distinguished? (or perhaps they are identical?)
1 Answer Hello Barry, the driveshaft /spin bearing kit is part W10435302 and there is a video repair on our website for the part. Read More...
Jeff May 17, 2020 for Model Number WTW6500WW1 I installed a new tub and seal kit. After the installation I now hear two new noises coming from somewhere near the rotor area when the washer is running. First I hear a clunk noise during the wash cycle when the washer/agitator turns back and forth (clockwise-counterclockwise). Second, I hear a clunking noise during the spin cycle. This is a rotational noise. I have removed the rotor and double checked to make sure the four stator bolts are tight and that the shaft nut is tight. I've also checked for cracks in the stator and rotor and they are fine. The noises are loud enough to hear in the next room. What could be making the noise?
1 Answer Jef, the basket hub assembly W10820039 and driveshaft assembly W10435302 will need to be inspected. If there is a bur or corrosion on the driveshaft, it can cause the spin basket to not seat fully and the hub assembly will skip. Read More...
David May 13, 2020 for Model Number MVWB750WQ0 I replaced the bearings and the shaft and tube seal of my Whirlpool washer about a year ago. I don't think I could have completed the job without your awesome video! Everything went back together fine, passed the automatic test, and has been working great for almost a year. Today it started to squeal anytime the tub spins, whether agitating or rinsing. This squeal is different than a year ago. Last year it was a very loud rumble and grease was under the washer, I had no doubt that the seal and bearing had failed. This time it's just a squeal, no grease anywhere. My wife describes the squeal like a squirrel dying. It sounds like a dry seal or bearing to me. Since the bearing isn't greased, but the seal is, I'm leaning toward maybe I didn't put enough grease in the seal. Can I remove the shaft and seal, re-grease the seal and reinstall the shaft and seal or will I need to replace the seal if I remove it, or am I going down the completely wrong path? Thanks for your advice. Your website is the best appliance repair site on the internet, bar none. I've been able to fix my washer, dryer, and fridge thanks to you guys. You've saved me literally thousands of dollars.
1 Answer Hello David, If the sound you are hearing is a high pitched squeal, it is most likely something in the drain pump. Otherwise, it would be a bearing W10435302 noise. Read More...
Red Cow May 11, 2020 for Model Number WTW6500WW1 I installed a new bearing and tub seal kit. I had to use the jack method shown in your video to remove the basket and it was hard to get off even with the jack. After the installation of the bearing and tub seal kit I reinstalled the basket and went to install the basket hub (and gear) there is about a 3/8 inch gap between the bottom of the hub and the top of the basket. It is as if the basket is sitting too low. If I were to install the six screws into the basket hub I would need to lift up the basket in order for the screws to tighten and therefore the weight of the basket would be on the basket hub. I have triple checked my installation of the bearing and shaft and I think it is correct (I had about 5 or 6 threads showing underneath to attach the 1 1/4 inch nut by the stator). The old and new shaft appear to be identical. Did I damage the basket when I removed it with the jack?
1 Answer Red Cow, While it is possible that the tub got damaged, double-check the hub to make sure that it is not damaged. The tub would be the most likely cause if the hub is ok. Read More...
Tom May 10, 2020 for Model Number Maytag Bravo For part W10435302 the video shows the tub seal is recessed, but I can only get the seal flush to the recess in the liner. is this correct?
Robert April 20, 2020 for Model Number WTW5600XW0 Hello, Will the W10435302 work for my whirlpool cabrio WTW5600XW0?
1 Answer Robert, This unit will not accept the bearing and tub seal kit W10435302. If the bearings or the tub seal are bad on this unit you will need to get the gearcase W11132267. Read More...
Timmel April 19, 2020 for Model Number WTW8540BW1 Do you really need to put the blue locktite on the main rotor nut as shown in the video? You did not ship with any and I do not have any. It does not appear the original bolt had any on it.
1 Answer Timmel I watched this video twice and I did not see any blue sealant. Only the brown one. You should get two tubes in a package. One with adhesive sealant and another one with grease. Have you received both? Read More...
Richard February 08, 2020 for Model Number Whirlpool Cabrio WTW7800XW2 Does the bearing and seal replacement kit come with the instruction manual?
1 Answer Richard, the bearing and seal replacement kit W10435302 does come with an instruction manual. Read More...
Tom February 06, 2020 for Model Number wtw8540bw1 can you tell me which diagnostic test to run after this repair?